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Operations Manager, Revenue Integrity

The Queen's Health Systems
Honolulu, HI Full Time
POSTED ON 3/7/2026 CLOSED ON 4/10/2026

What are the responsibilities and job description for the Operations Manager, Revenue Integrity position at The Queen's Health Systems?

Responsibilities:

I. JOB SUMMARY/RESPONSIBILITIES:

  • Supervises clinical and financial processes to improve revenue results, ensure integrity, and safeguard The Queen’s Health Systems (QHS) medical facilities against exposure and penalties.
  • Provides oversight of the charge capture processes across QHS to ensure that all valid charges are captured in the billing process in a timely and compliant manner.
  • Identifies charge compliance issues and root causes of noncompliance. Ensures correction of issues and develops changes to workflow processes to ensure that issues are prevented in the future.
  • Ensures operations and functions are in compliance with regulatory requirements and policies and procedures of QHS.
  • Prepares and presents financial reports for executive management review.

II. TYPICAL PHYSICAL DEMANDS:

  • Seeing, hearing, speaking, finger dexterity.
  • Frequent: sitting.
  • Infrequent: walking, stooping/bending, reaching at and below shoulder level.

III. TYPICAL WORKING CONDITIONS:

  • Not substantially subjected to adverse environmental conditions.

IV. MINIMUM QUALIFICATIONS:
A. EDUCATION/CERTIFICATION AND LICENSURE:

  • Bachelor’s degree in Business Administration, Finance, Health Care Administration or related field; or four (4) years of progressive experience in revenue cycle or finance may be substituted for the educational requirement.
  • Master’s degree in a related field preferred.

B. EXPERIENCE:

  • In addition to the educational requirement, four (4) years of experience in two (2) or more of the following revenue cycle areas: revenue integrity, charge capture, facility or professional coding, billing, compliance, or pricing and reimbursement, preferably in a comparable organization.
  • One (1) year, supervisory/leadership experience.
  • Experience to demonstrate the following:

o Working knowledge of charge master principles and the relationship to coding, billing and compliance in a hospital setting.
o Knowledge of contracts, financial analysis methods, accounting principles and health care delivery systems.
o Knowledge of requirements specific to government-funded health care program and third-party payer reimbursement.
o Proficiency with computer-based hospital billing/records applications and Microsoft Office applications, i.e. Word and Excel.

  • Prior experience with Epic systems preferred.

Equal Opportunity Employer / Disability / Vet

Pay: $92,450.00 - $117,874.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $92,450 - $117,874

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