What are the responsibilities and job description for the Sous Chef position at The Queen Baton Rouge?
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.
Looking For Perks? We’ve got you covered!
The Sous Chef supervises and coordinates activities of cooks and other culinary workers and manage the kitchen in the absence of the Executive Chef. In addition to providing outstanding guest service to internal and external guests.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
Looking For Perks? We’ve got you covered!
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Personal Time Off
The Sous Chef supervises and coordinates activities of cooks and other culinary workers and manage the kitchen in the absence of the Executive Chef. In addition to providing outstanding guest service to internal and external guests.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.)
- Ensure consistent high-quality service to all our team members and guests.
- Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
- Establish menu forecasts based on expected guest counts and post for staff review.
- Oversee staff to ensure compliance with established sanitation and nutrition practices.
- Verify portion sizes and quality standards are in compliance with departmental standards.
- Assign work to team members and monitor for timely and proper completion to comply with budget requirements.
- Assist Executive Chef with development of menu items and recipes for Buffet, outlets and special events.
- Monitor staffing levels to ensure budgetary compliance.
- Manage escalated guest service issues appropriately and discreetly.
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
- Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino.
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
- Ensure satisfaction to guests.
- Follow lawful directions from supervisors.
- Uphold the company’s non-disclosure and confidentiality policies and agreements.
- Interact well with others and be a positive influence on team member morale.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change
- A high school diploma or GED equivalent is required.
- At least three years of supervisory experience in a high volume kitchen is preferred.
- Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
- Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
- Gaming industry experience is preferred.
