Clinical Supervisor & Case Manager

This dynamic, dual-role position combines the mentorship and oversight of a Clinical Supervisor with the strategic logistics and crisis intervention of a Case Manager. You will support the development of a growing team of mental health professionals; including interns and provisionally licensed staff; while simultaneously driving the clinical logistics, treatment tracking, and stakeholder relationships required to deliver custom, experiential behavioral health services. This in-person role requires regular travel to company locations, partner sites, and community settings. Work vehicles are available.

Core Responsibilities

1. Clinical Supervision & Staff Development

• Provide direct, in-person clinical supervision to Qualified Treatment Trainees (QTTs), LPC-ITs, APSWs, and other pre-licensed and clinician staff.
• Conduct individual and group supervision sessions in compliance with Wisconsin DSPS, DHS 36, and DHS 35 regulations.
• Evaluate supervisee progress, assist in onboarding and training, and support growth in clinical competence and ethical care delivery.
• Support a trauma-informed, collaborative environment that prioritizes staff well-being and positive client outcomes.

2. Clinical Coordination & Acuity Scheduling

• Acuity Management: Actively manage client acuity on a daily basis; strategically canceling, shifting, and optimizing direct-service sessions to meet real-time client needs.
• Calendar Logistics: Oversee complex schedule logistics for assigned clients and direct-service staff to maximize care consistency.
• Custom Program Development: Design and adapt tailored, experiential, outside-the-box treatment plans.
• Treatment Tracking: Monitor and enforce post-session clinical follow-ups to ensure treatment goals are actively being met.

3. Crisis Management, Safety & On-Call

• Crisis Intervention: Provide rapid, grounded crisis intervention and de-escalation for clients and staff.
• On-Call Support: Manage on-call and chat support at least once per month on a rotating weekend/weeknight schedule.
• Incident Reporting: Handle, review, and manage all client incident reporting to maintain strict compliance and safety standards.

4. Collaboration & Stakeholder Relations

• Meeting Facilitation: Prepare for, attend, and contribute to vital internal and external touchpoints, including team meetings, management/staffing meetings, and inter-agency discussions.
• Relationship Building: Build and maintain deep, trust-based relationships with clients, their support systems, county workers, and community stakeholders.
• Compliance & Records: Maintain meticulous, real-time updates in the internal communication log, maintain accurate supervision records, and participate in audits or annual review processes as needed.
• SOP Support: Provide guidance on internal Standard Operating Procedures (SOPs) and ensure policy adherence across the team.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Master's (Required)

Experience:

• Post-licensure : 5 years (Required)

License/Certification:

• Wisconsin License as a LPC or LCSW (Required)

Ability to Commute:

• Sheboygan, WI 53081 (Required)

Work Location: In person

Salary : $60,000 - $70,000