What are the responsibilities and job description for the Office, Inside Sales Support position at The Pro Group?
Description
Summary
The Pro Group is a leader in the construction supply and equipment rental industry and is looking for inside sales and rental clerks. Great opportunity to work for a growing company. Potential employee must demonstrate behavior consistent with the company's vision, mission & core values in all interactions with customers, co-workers, managers & suppliers. Adhere to all company policies, procedures & safety standards. Maintain a safe, clean & organized work area. Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.
Duties
- Compute charges for merchandise or services and receive payments.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Answer telephones to provide information and receive orders.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for sale or rental.
- Keep records of transactions and of the number of customers entering an establishment.
- Prepare sales and rental forms, obtaining customer signature and other information, such as required licenses.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Inspect and adjust items to meet needs of customer.
- Explain charges, fees, policies, and procedures.
- Reserve items for requested times and keep records of items.
- Sell and Rent items, arrange for provision of services to customers, and accept returns.
- Provide information about items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- prepare documents for mailings/ stuffing &putting postage on envelopes
- sort & open incoming mail
- take copies daily of multiple documents
- filing, alphabetizing, organizing files to be stored
- imputing data for multiple spreadsheets
- shredding
- posting customer payments / making internal adjustments on accounts & other misc A/R work
- providing documents per customer requests
- empty file cabinets for yearend prep
- assisting in preparing bank deposits
Requirements
- Process sales or other transactions.
- Set up merchandise displays.
- Advise customers on the use of products or services.
- Recommend products or services to customers.
- Answer customer questions about goods or services.
- Take product orders from customers.
- Gather customer or product information to determine customer needs.
- Greet customers, patrons, or visitors.
- Maintain records of sales or other business transactions.
- Prepare sales or other contracts.
- Examine condition of property or products.
- Explain financial information to customers.
- Sell products or services.
- Explain technical product or service information to customers.
- Advise customers on the use of products or services.
Nice To Haves
- Microsoft Excel
- Microsoft PowerPoint
- Cash registers
- Credit card processing machines
- Database software
- Microsoft Office
- Microsoft Word
- Point of sale POS software
Benefits
B/CB/S health, dental, 401k , profit sharing, short and long term disability, personal time, life insurance