Business Development Coordinator

Business Development Coordinator

About the role

tpc is a print, signage, vehicle wrap, branded merchandise, and fulfillment company in Cape Girardeau, Missouri, serving clients since 1987.

This role is the first-person clients talk to. You keep orders moving and fix problems before they grow. You also pay attention to every order, email, and conversation, and ask: what else could we do for this client?

You will do well here if you think critically, like variety, act fast, and are curious about how a client's business works.

Pay

Pay: Starting at $18.00 per hour, plus commission on all sales.

Your base pay is steady. Commission means your earnings grow as the business you help bring in grows.

What you'll do

Grow the business

• Review client orders, emails, and conversations for what else we can do for them.
• Bring those ideas to the team and follow them through.
• Qualify incoming requests so they get to the right person fast.
• Log every opportunity you spot so nothing is lost.

Take care of clients.

• Talk clients through problems with their orders and see each one to a fix.
• Fill out problem tickets and other internal forms accurately.

Keep orders moving

• Manage the shared inbox daily: update the job list, route kickbacks, and log approvals and rejections.
• Give vendor proofs a second check before they go out.
• Run extra order checks for clients with special requirements.
• Find stuck jobs and get them moving again.

Cover the front

• Answer phones and greet walk-in clients.
• Cover the front during lunch breaks.

Who we're looking for

• You notice what's missing. A client orders business cards, and you wonder if they need signage, shirts, or a mailer too.
• You think like a seller. You hear a service call and notice the next order in it.
• You like talking to clients. Calls, walk-ins, and hard conversations don't make you flinch.
• You fix things. When a job breaks, you find the cause, not just the symptom.
• You think before you act. You ask the question that catches the mistake before it prints.
• You move fast. You know which fire matters and you handle it now.
• You switch gears well. A walk-in, a proof check, and a client call in the same hour is a normal day to you.

Helpful but not required: experience in print, signage, or promotional products; sales or account management experience; comfort learning a print management system and CRM.

Pay: From $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• What's something you taught yourself that nobody asked you to learn?

Ability to Commute:

• Cape Girardeau, MO 63703 (Preferred)

Work Location: In person

Salary : $18