Partner Donor Development Strategist

About The Potter's House of Dallas, Inc

Founded in 1996 by T.D. Jakes, The Potter’s House of Dallas is a multi-generational, multi-cultural church serving thousands locally and globally through in-person gatherings, digital ministry, outreach initiatives, and strategic partnerships.

In 2025, Pastors Touré Roberts and Sarah Jakes Roberts were installed as Co-Senior Pastors, ushering in a new chapter of leadership while building on the church’s historic foundation. Together, they are advancing a future-focused, globally engaged model of ministry rooted in biblical truth and holistic human development.

Vision Statement

We are an intergenerational church passionately committed to uplifting humanity by embodying Christ’s call to salvation and addressing the world’s most pressing challenges, both locally and globally.

We believe that thriving in an ever-changing world requires a holistic approach to human development that cultivates spiritual depth, emotional resilience, meaningful community, intellectual growth, and economic empowerment.

Through innovative solutions, we meet people at every stage of life, equipping them to evolve with purpose and power

Partner Donor Development Strategist

The Partner Donor Development Strategist plays a vital role in strengthening partner relationships, stewarding donors, and supporting retention strategies that drive long-term ministry engagement. This role focuses on executing donor lifecycle initiatives, coordinating partner outreach, and supporting operational excellence to enhance donor satisfaction and loyalty.

Key Responsibilities:

• Execute Recruitment, Retention, and Cultivation (RRC) strategies to grow and sustain the donor base.
• Assist in the development and implementation of partner lifecycle journeys, including ongoing engagement and reactivation.
• Conduct targeted outreach initiatives, as necessary (calls, email campaigns, courtesy calls) to improve partner retention and strengthen relationships.
• Analyze partner engagement trends and identify opportunities for improved stewardship.
• Support maintaining accurate donor and prospect records in the donor management system.
• Assist with partner-focused events, conferences, and engagement initiatives.
• Coordinate donor storytelling, data research, interviews, and impact-focused projects.
• Manage partner-related projects from planning through execution, ensuring timelines and deliverables are met.
• Maintain documentation for campaigns, outreach activities, and engagement outcomes.
• Enter and track requests using internal systems (EMS, ReQlogic, SharePoint, Asana, HubSpot).

Qualifications:

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

• • Strong understanding of donor development, retention strategy, and relationship-based engagement.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities and deadlines.
  • High attention to detail, strong organization, and follow-through.
  • Proficiency in Microsoft Outlook, Word, Excel.
  • Experience using donor management systems.
  • Ability to interpret engagement data and produce actionable insights.
  • Knowledge of Asana and HubSpot is strongly preferred.
  • Ability to thrive in a fast-paced, mission-driven environment.

EDUCATION & EXPERIENCE

• • Bachelor’s degree preferred.
  • 2–5 years of donor development, fundraising support, customer service, or relationship management experience.
  • Previous call center or donor outreach experience preferred.

PHYSICAL DEMANDS

Must be able to bend and lift a minimum of 25 pounds.

Schedule:

• • Hybrid office environment.
  • Occasional travel required for events or partner initiatives.

Benefits

• 401(k)
• 401(k) matching
• Dental/Vision insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement

This job description does not state or imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor.