What are the responsibilities and job description for the Banquet Houseman Supervisor position at The Post Oak Hotel at Uptown Houston?
Overview
The Post Oak Hotel is seeking a Banquet Houseman Supervisor to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Banquet Houseman Supervisor will be responsible for the setup and operations of all banquet rooms, ensuring efficient event execution and exceptional guest experiences. This role is responsible for maintaining Forbes Five-Star service standards, supporting the success of all banquet functions, and partnering with other departments to ensure seamless operational performance while leading the Housemen team, maintaining banquet facilities and equipment, and ensuring all event spaces are prepared, maintained, and executed to the highest quality standards.
Responsibilities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position does not earn tips
The Post Oak Hotel is seeking a Banquet Houseman Supervisor to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences.
The Banquet Houseman Supervisor will be responsible for the setup and operations of all banquet rooms, ensuring efficient event execution and exceptional guest experiences. This role is responsible for maintaining Forbes Five-Star service standards, supporting the success of all banquet functions, and partnering with other departments to ensure seamless operational performance while leading the Housemen team, maintaining banquet facilities and equipment, and ensuring all event spaces are prepared, maintained, and executed to the highest quality standards.
Responsibilities
- Deliver exceptional guest service by providing courteous, professional, and proactive support to guests, clients, and meeting planners.
- Coordinate and oversee banquet room setups according to Banquet Event Orders (BEOs), including tables, chairs, staging, dance floors, and meeting materials.
- Lead the Housemen team by conducting pre-shift meetings, assigning daily tasks, and assisting with staff scheduling.
- Supervise banquet room operations during events, ensuring guest safety, service quality, and prompt resolution of requests or concerns.
- Manage banquet inventory and oversee monthly maintenance and cleaning schedules for banquet rooms and equipment.
- Maintain expert knowledge of banquet facilities, hotel activities, room configurations, and event requirements.
- Oversee event breakdowns, room refreshes, room flips, and next-day resets to ensure operational readiness.
- Maintain cleanliness and proper condition of banquet rooms, furniture, linens, equipment, and storage areas while preventing damage and safety risks.
- Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity.
- Two (2) years of experience as Houseman in a large-scale banquet operation. Previous hotel experience, luxury or Forbes experience preferred
- Independent and professional team player with strong communication, organizational, and customer service skills, committed to delivering exceptional guest experiences, fostering guest satisfaction, and promoting repeat business.
- Ability to work flexible schedules, including nights, weekends and holidays is required.
- Physical demands: Ability to lift, push and pull up to 50 pounds on a regular basis and extended periods of standing.
- Multiple benefit plans to suit your needs
- Paid Time Off
- 401K
- Opportunities for advancement
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
- Community volunteer opportunities
- Complimentary parking and colleague meal
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Tipped Position
This position does not earn tips