What are the responsibilities and job description for the Surgery Scheduler position at The Portland Clinic?
At The Portland Clinic our mission is to be a trusted community collaborating to improve the health and well-being of those we serve. Join our team and let us work together to offer a welcoming, inclusive environment for our patients and the communities we serve.
JOB TITLE: ASC Surgery Scheduler
SUPERVISOR: ASC Administrative Manager
HOURS PER WEEK: 40hrs/Non-Exempt (Monday - Friday 8:30am - 5:00pm)
DEPARTMENT: Day Surgery
HIRING BONUS: $1,000 after 90 days
The following information is designed to outline the essential functions and position requirements of this job. It does not identify all tasks that may be expected, nor address the performance standards that must be maintained.
PRIMARY FUNCTION: Schedules all procedures utilizing requests from surgeons, and/or their office personnel, according to established clinic policies. Performs a variety of clerical and record-keeping tasks related to The Portland Clinic’s patient scheduling and pre-operative testing.
DUTIES AND RESPONSIBILITIES: (*ESSENTIAL FUNCTIONS)
1. Accurately schedule requested procedures, using specific policies and procedures. *
2. Assist with preparing paper charts for patients as needed.
3. Make accurate and timely adjustments to the surgery schedule, including additions, cancellations, and other changes. Communicate these changes appropriately to charge nurses if necessary.
4. Demonstrate flexibility and prioritize work to meet the needs of the surgery center. *
5. Answer telephone using proper telephone courtesy, taking and delivering messages in an accurate and timely manner. *
6. Provide back up for receptionist during breaks and meal periods. *
7. Check in and register patients as needed.
8. Assist visitors, staff and physicians utilizing good guest relations. *
9. Perform a variety of clerical duties, as assigned. *
10. Attend staff meetings. *
11. Uses appropriate use of PPE for patient care and other settings where required. *
12. Be an active participant in committees (i.e. Safety Committee, Infection Control). *
13. Participate in orienting new staff. *
14. Maintain regular, in person, work attendance and punctuality, as scheduled.*
15. Understand hazard risk and demonstrate complete understating of established emergency procedures for the Surgery Center. *
16. Reports incidences or issues through chain of command and maintains confidentiality. Complete all employee/patient incident documentation in a thorough and timely manner. *
17. Assist/floats to other departments as needed.
18. Follows rights of medication administration, appropriately signs out medications. *
19. Employees will not be discourteous or disrespectful to a customer or any member of the public while in the course and scope of company business. *
20. Work in a cooperative manner with management/supervision, coworkers, patients and vendors. *
21. Abide by company policies. *
22. Other duties as assigned.
- High School diploma or equivalent
- Current CPR Certification
- Ability to multi-task
- Basic understanding of infection control
- Organizational skills and ability to prioritize work flow
- Ability to react calmly and effectively in emergency situations and to work under pressure
- Compassionate, patient and tactful
- Skill in establishing and maintaining effective working relationships with patients and staff
- Proactive, independent, and accountable
- Proficient computer skills
- Values team success
- 401k plan with employer contributions up to 5% annually
- Roth IRA
- Comprehensive Medical, Dental and Vision insurance
- Flexible Spending Account
- Health Savings Account
- Company provided $10K Group Life/AD&D insurance
- Voluntary benefits: Life/AD&D, Dependent Life/AD&D, Short-Term Disability, Critical Illness, Accident, and Hospital Indemnity
- Norton Identity Theft Protection (optional)
- Pet Insurance (optional)
- 4.92 hours of PTO accrual per pay period (PTO accrual is prorated based upon FTE)
- One paid Wellness day per year
- Seven paid holidays, and 1 partially paid holiday (mid-day closure)
- Employee Assistant Program
Salary : $1,000