What are the responsibilities and job description for the Assignment Coordinator position at The Port Authority of New York & New Jersey?
Description
About the Role:
Under the direct supervision of the Supervising Assignment Coordinator, Assignment Coordinators are exclusively responsible for managing job assignments for the following roles: Trainmasters, Assistant Trainmasters, Operations Examiners, Dispatchers, Assignment Coordinators, Passenger Information Agents, Communication Agents, Supervising Communication Agents, Yard Supervisors, Engineers, and Engineer (Switching) positions. Additionally, Assignment Coordinators are tasked with overseeing a wide range of administrative functions.
Responsibilities
Written Examination : The written examination battery is designed to measure general clerical aptitude.
Interview: The interview will consist of technical questions designed to measure such factors as :
Compensation & Benefits
Starting Hourly Salary for Assignment Coordinator position is $37.55 (subject to collective bargaining agreement).
How To Apply
Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.
Only applicants under consideration will be contacted.
About PATH
The Port Authority Trans Hudson Corporation (PATH), an FRA-regulated commuter railroad, is the primary transit link between Manhattan and New Jersey communities and suburban commuter railroads. Carrying over 75 million passengers per year, PATH trains run 24 hours a day, seven days a week, one of the few 24-hour systems in the world. Since the early 20th Century, PATH and its predecessor, the Hudson & Manhattan Railroad, have carried passengers between New Jersey and points in Midtown and Lower Manhattan, serving as a key link in the region's transportation network and as a catalyst for continued residential, commercial and employment growth.
PATH operates 24 hours per day/7 days per week/365 days per year. Employees are required to work weekends, holidays, atypical hours (evening and midnight shifts) and during inclement weather conditions. Incumbents may be subjected to mandatory overtime at the beginning or end of their scheduled tour, or on their days off. A union seniority system dictates work schedules for jobs represented by one of PATH’s unions, and time off may not be immediately available during the usual summer and holiday periods. Working conditions will be challenging, including but not limited to inclement weather, direct contact with the public, in tunnel and outside areas during active train service, and an industrial environment. Commitment to attendance is expected and required.
Equal Opportunity Employer
The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.
It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority.
Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected] .
The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.
About the Role:
Under the direct supervision of the Supervising Assignment Coordinator, Assignment Coordinators are exclusively responsible for managing job assignments for the following roles: Trainmasters, Assistant Trainmasters, Operations Examiners, Dispatchers, Assignment Coordinators, Passenger Information Agents, Communication Agents, Supervising Communication Agents, Yard Supervisors, Engineers, and Engineer (Switching) positions. Additionally, Assignment Coordinators are tasked with overseeing a wide range of administrative functions.
Responsibilities
- Ensures adequate manpower levels are maintained during regular operations, special operations, and unusual conditions. The Assignment Coordinator adheres to current PATH/PA job covering guidelines to select the most suitable candidate for a vacancy. The coordinator contacts the selected individual by phone, either at home or via the Terminal Supervisor
- Provides job coverage for the Transportation Department’s Annual medical appointments and recall medicals when necessary.
- Processes the excess time sheet and call- off sheets for the department
- Files and maintains medical disposition slips, infraction letters and medical leave paperwork
- Prepares payroll sheets, forms, and logs related to job assignments, absences, and time reports. The Assignment Coordinator completes the required information using an excel program.
- Ability to multi-task while taking the divisional employee’s requests
- Ability to comprehend and follow various CBA’s
- Ability to communicate and relay important information to both the Terminal Dispatchers and Train Masters
- Processes and distributes meal allowances for the BLE.
- Investigates and resolves paid time discrepancies as needed.
- Files and maintains records of medical slips.
- Prepares payroll sheets, forms, and logs related to job assignments, absences, and time reports. The Assignment Coordinator completes the required information both in writing and using a computer as necessary.
- A High School Diploma or GED is required
- Experience/Knowledge/Ability: Candidate must have basic computer skills including familiarity with Microsoft 365 Excel, Word and Outlook
- 1-2 years of call center experience, along with prior customer service experience. Candidates should also have a basic understanding of Microsoft Word, Excel, and the ability to send/receive emails .
- Ability to a 40-hour week, which includes rotating shifts, nights, weekends, holidays, overtime as needed and during inclement weather and emergencies.
Written Examination : The written examination battery is designed to measure general clerical aptitude.
Interview: The interview will consist of technical questions designed to measure such factors as :
- M ultitasking,
- I nterpersonal skills,
- P roblem solving and response to supervision,
- A bility to follow instructions,
- I nterest in the position and personal qualifications for this position.
Compensation & Benefits
Starting Hourly Salary for Assignment Coordinator position is $37.55 (subject to collective bargaining agreement).
How To Apply
Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.
Only applicants under consideration will be contacted.
About PATH
The Port Authority Trans Hudson Corporation (PATH), an FRA-regulated commuter railroad, is the primary transit link between Manhattan and New Jersey communities and suburban commuter railroads. Carrying over 75 million passengers per year, PATH trains run 24 hours a day, seven days a week, one of the few 24-hour systems in the world. Since the early 20th Century, PATH and its predecessor, the Hudson & Manhattan Railroad, have carried passengers between New Jersey and points in Midtown and Lower Manhattan, serving as a key link in the region's transportation network and as a catalyst for continued residential, commercial and employment growth.
PATH operates 24 hours per day/7 days per week/365 days per year. Employees are required to work weekends, holidays, atypical hours (evening and midnight shifts) and during inclement weather conditions. Incumbents may be subjected to mandatory overtime at the beginning or end of their scheduled tour, or on their days off. A union seniority system dictates work schedules for jobs represented by one of PATH’s unions, and time off may not be immediately available during the usual summer and holiday periods. Working conditions will be challenging, including but not limited to inclement weather, direct contact with the public, in tunnel and outside areas during active train service, and an industrial environment. Commitment to attendance is expected and required.
Equal Opportunity Employer
The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.
It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority.
Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected] .
The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.
Salary : $38