Ecommerce Site Merchandiser

Do you see every click, scroll, and search as an opportunity to make the customer journey unforgettable? Can you turn analytics, heatmaps, and A/B testing into powerful insights that boost engagement and conversion? Are you passionate about creating seamless navigation and search experiences that help customers find exactly what they need fast? 

Are you the kind of digital merchandiser who stays ahead of trends, studies the competition, and transforms insights into action?  

Is this you? Then we need you as our Ecommerce Site Merchandiser! See the details of the position below. 

The Pond Guy / Airmax, Inc. is the leading manufacturer and distributor of pond, lake, and water garden products including aeration systems, fountains, and water treatments to a nationwide network of end-users and Airmax dealers. Watch now to learn more about The Pond Guy: https://qrcodes.pro/sIkmTV.  

 Job Description 

The E-commerce Site Merchandiser plays a key role in shaping how customers experience our brand online. You’ll curate products and craft engaging digital journeys that make online shopping effortless and inspiring across multiple websites. This role blends creativity, strategy, and analytics, bringing together design, data, and customer insight to drive performance and growth. You’ll be part of a team that feels like family, committed to excellence, collaboration, and delivering an online experience our customers can trust and love.  

Responsibilities 

• Here are some examples of the actual work your day would include.
• Own the customer journey mapping and on-site experience, ensuring every page, from homepage to checkout, drives engagement and conversion via desktop and mobile 
• Analyze site and product performance using tools like Google Analytics, heatmaps, and A/B testing; generate reports and data-driven insights for conversion rate optimization (CRO) and user experience 
• Site navigation/site search optimization (e.g., SearchSpring) and product detail page optimization in partnership with the e-commerce team 
• Collaborate with creative and marketing teams to align site content and product SEO strategies for maximum engagement 
• Stay current on industry trends, customer preferences, and the competitor landscape to inform ongoing merchandising and site strategies 

Don’t know about ponds? That’s ok! You’ll be trained to be proficient in your job. We utilize an interactive combination of hands-on and visual training to ensure everyone has a full understanding of TPG, Inc.’s proactive approach to pond management. 

 Skill Set 

• To be successful in this role, you need to have a certain amount of knowledge and skills: 
• Proficient in Google Analytics, site dashboards, A/B split testing tools, and data analysis 
• Proficient in User Experience (UX/UI) and SEO best practices 
• Proficient with e-commerce platforms, CMS tools, and basic HTML for formatting and site updates 
• Able to balance multiple projects while maintaining accuracy, organization, and attention to detail 
• Strategic mindset with the ability to plan long-term merchandising improvements and growth initiatives 

This position requires manual dexterity for typing, sitting at a desk, and looking at a computer screen for extended periods of time. In addition, portions of the position may require job shadowing and training, which includes physical activity of lifting 25-35 pounds and standing for long periods. 

We’re looking for a self-driven Ecommerce Site Merchandiser eager to grow into a true expert. Someone who takes pride in building structure, refining processes, and delivering precision and quality in every detail. You’ll thrive in a fast-paced, hands-on environment where learning never stops and initiative is valued. Beyond daily merchandising tasks, you’ll be encouraged to think bigger, spotting opportunities, improving systems, and adding lasting value across the organization. 

Availability 

You must be available to work an 8-hour shift between the hours of 7 a.m. and 6 p.m., Monday – Friday, with the occasional evening or Saturday for projects that must be done outside of regular business hours. 

Remote Position 

Our E-commerce Site Merchandiser role is a work-from-home position. However, there are certain times our E-commerce Site Merchandiser role may be required to come onsite, or report virtually, for training or other employer-sponsored events that are during or outside your normal work schedule. Remote employees must be able to meet the standards of The Pond Guy’s telecommuting policy, which includes internet speeds and workspace requirements. 

Compensation 

This is a full-time salaried position with benefits. Benefits include: 

• Blue Cross Blue Shield Healthcare 
• Blue Cross Blue Shield Dental Insurance 
• Blue Cross Blue Shield Vision Insurance 
• Short-term Disability Insurance 
• Long-term Disability Insurance 
• Accident Insurance 
• Critical Illness Insurance 
• Life Insurance 
• Paid Time Off 
• Holiday pay effective immediately (8 holidays recognized) 
• 401 (k) with employer 4% match and revenue sharing 
• Employee referral program 
• Additional Training Programs: Career Development and Department Shadows  

Company Overview 

TPG, Inc. is a growing company with over 160 employees. We are a manufacturing company for pond, lake, and water garden supplies with customers in all 50 states, servicing both wholesale and end-users. We have customers with large ponds used for swimming, fishing, and ice skating, and customers with decorative water gardens containing Koi, waterfalls, and plants. Our mission is to help the world enjoy ponds by being passionate, knowledgeable, and providing innovative solutions. 

TPG, Inc. is not just a team, we’re a tribe that is ongoing and more like a family.  We have fun, pursue our goals, and help each other grow. Becoming part of TPG, Inc. means more than getting a job; it’s a career move. We will give you the support you need to grow with us. 

 Company Divisions 

TPG, Inc. encompasses a family of businesses to support customers in all pond aspects.  

Airmax, Inc. – business-to-business and manufacturing. airmaxeco.com   

The Pond Guy, Inc. – direct-to-consumer. thepondguy.com  

The Pond Guy, Inc. – local services division. weknowponds.com  

How To Apply For This Position 

Step 1: Submit Your Resume. 

Step 2: If selected for further review, you will receive a request to take a ten-minute survey. Please complete the survey within three days of receipt. 

Step 3: If selected for further review, you will be contacted for an interview. 

The Pond Guy, Inc. prides itself on the quality of its employees, and as such, candidates who receive a job offer will be required to successfully pass a drug/toxins test and background check.