What are the responsibilities and job description for the Concierge position at The Plaza Assisted Living?
Concierge - Part Time Day Shift
Pay starts at $17.00 per hour
Why Join the Plaza?
We pride ourselves on creating a community where seniors thrive and team members feel valued. If you have a passion for hospitality and love making people smile, we want to hear from you!
Benefits
- 100% Covered Medical, Vision, and Drug Insurance (Single Coverage)
- 401k plan with partial company match
- Monthly Bus Pass Reimbursement
- Discounted Employee Meals (Breakfast, Lunch, Dinner) for $3.00/Meal
- Tuition Reimbursement - up to $5200
- Paid on the job training
- Plaza Life Wellness Programs - social and team building events paid by the company
- Internal growth opportunities - we love to promote within!
Position Overview
At The Plaza, our Concierge is the face of our community and the first impression for all visitors. This role is responsible for providing exceptional hospitality, managing front-desk communications, and supporting our marketing and sales efforts to create a warm, inviting atmosphere for potential residents and guests.
Responsibilities
- Warmly greet potential residents, families, and visitors to set a positive for the The Plaza community.
- Manage internal and external calls, take accurate messages, and provide community information to support sales and marketing inquiries.
- Monitor the Bistro area to ensure refreshments are stocked, music is playing, and the space remains clean and welcoming.
- Perform general administrative and clerical duties to maintain smooth front-desk operations.
Qualifications:
- A high school diploma or GED is required
- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills
- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper
- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications
The Plaza Assisted Living in an Equal Opportunity Employer. For more information about this position please visit our website at: www.theplazaassistedliving.com or contact Human Resources at: 808-628-7266