Job Summary

Manages the operations and staff of the Pro Shop and assigns responsibility for activities of the department.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Sets and organizes tournament operations.
• Comply at all times with resort standards and regulations to encourage safe and efficient operations.
• Maintain a warm and friendly demeanor at all times.
• Plans and organizes workloads and staff assignments.
• Trains, motivates, and evaluates assigned staff; reviews progress and directs changes as needed.
• Coordinate with Sales & Front Desk staff to coordinate tournaments, special requests and banquets.
• Communicates official plans, policies, and procedures to staff in assigned area of responsibility.
• Assures that assigned areas of responsibility are performed within budget; performs cost control activities; monitors revenues and expenditures in assigned area to assure sound fiscal control; prepares annual budget requests; assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time.
• Determines work procedures, prepares work schedules, and expedites work flow; studies and standardizes procedures to improve efficiency and effectiveness of operations.
• Performs or assists subordinates in performing duties; adjusts errors and complaints.
• Prepares a variety of studies, reports and related information for decision-making purposes.
• Oversees purchases for resale golf shop items.
• Determines, calculates, and secures the appropriate materials and supplies for a specific project.
• Prepares and maintains daily, monthly and annual reports and records.
• Provides information within scope of knowledge and position.
• Operates a motor vehicle to assist in carrying out the business of the department and the Resort.
• Promotes and encourages participation in the game of golf.
• Conducts routine staff meetings.
• Establishes and recommends annual budget for the Golf Department.
• Other duties as assigned.

Qualifications

• • Bachelor’s degree or a high school diploma with minimum of five years related experience
  • Class A PGA membership is highly desirable.
  • Valid Driver’s License
  • Prior customer service experience preferred
  • Prior experience working at a golf course with knowledge of the rules of golf preferred
  • Experience working in a hotel, clubhouse, or related field preferred

Additional Eligibility Requirements

• • Must submit to and pass a drug test pursuant to Company Drug-Free Workplace Policy which includes random testing.
  • Must submit to and pass a level 2 background screening

Work Environment

• • Required to stand/walk/sit regularly and occasionally for prolonged periods of time
  • Must have stamina to work more than the scheduled workday when needed, including nights and weekends.
  • May occasionally lift and/or move up to 75 pounds.

SRC is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. The requirements listed in this document are the minimum levels of knowledge, skills or abilities required. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.