What are the responsibilities and job description for the Quality Manager position at The Planet Group?
Quality Manager
#EEM
Location: Palm Bay, FL
Shift: 1st
Salary: $95,000–$112,000/year
We’re seeking a Quality Manager to lead daily quality operations and ensure compliance with customer, regulatory, and industry standards. In this role, you’ll manage a team of quality professionals, oversee inspection and testing processes, and drive continuous improvement initiatives. You’ll work closely with Engineering, Operations, and Supply Chain to reduce risks and maintain a robust Quality Management System (QMS).
What You’ll Do- Lead and develop Quality Engineers, Technicians, and Inspectors to ensure accurate product and process inspections.
- Oversee daily quality operations, including inspection records, testing activities, and calibration of tools and equipment.
- Ensure compliance with AS9100, ISO 9001, and other applicable standards.
- Manage Material Review Board (MRB) activities and resolve nonconforming material issues through corrective and preventive actions.
- Support internal and external audits and maintain QMS documentation.
- Drive root cause analysis for defects, supplier issues, and customer concerns; implement sustainable corrective actions.
- Collaborate cross-functionally to improve processes and reduce quality risks.
- Track and report quality performance metrics, escalating critical findings as needed.
- Provide training and coaching to maintain technical competence and adherence to quality requirements.
- Support supplier quality initiatives, including corrective actions and improvement programs.
- Ensure accurate and complete quality documentation for all customer shipments.
- Internal defect and scrap rate
- Corrective action cycle time
- Audit findings resolved on schedule
- Supplier quality performance metrics
- Customer return rate
- Accuracy of inspection records
- QMS documentation completeness
- Education: Bachelor’s degree in engineering, quality, or related field; ASQ certifications (CQE, CQA) preferred.
- Experience: 7 years in manufacturing quality, including 3 years in a leadership role.
- Strong knowledge of AS9100, ISO 9001, and aerospace or regulated industry standards.
- Proficiency in quality tools and methodologies (SPC, FMEA, 8D, root cause analysis, DMAIC).
- Experience with audits, QMS documentation, and supplier quality programs.
- Excellent leadership, problem-solving, and communication skills.
- Proficiency in Microsoft Office and QA software tools.
- Office and manufacturing floor environment; exposure to dust, temperature changes, and moderate noise.
- Ability to lift up to 40 lbs.
- Visual acuity 20/20 (corrected or uncorrected) and normal hearing required.
#EEM
Salary : $95,000 - $112,000