What are the responsibilities and job description for the Clinical Account Manager position at The PHOENIX Health Search Group?
Description
Position Summary:
One of the PBM Industry’s fastest-growing players is seeking a strategic, client-focused PharmD Clinical Account Manager professional to lead and develop strong relationships with key decision-makers in the healthcare space. In this role, you'll oversee account management, ensuring client satisfaction, retention, and trend management, while analyzing pharmacy data to provide actionable insights. You’ll collaborate with clients to develop clinical strategies, execute contract renewals, and contribute to process improvements.
Position Responsibilities:
- Establish and develop relationships with key client decision-makers, understand their healthcare strategy and goals, determine how Company can best help them achieve their desired results
- Provide oversight of client account management team with a focus on member and client satisfaction, trend management, and client retention
- Partner with account team members to provide best-in-class member and client service
- Responsible for client retention including execution of contract renewals
- Analyze and interpret pharmacy claims data to identify clinical trends and insights for individual clients
- Meet with clients to discuss clinical trends, review relevant pharmacy data, and provide recommendations with supportive rationale for clinical management strategies
- Interpret current pharmacy and healthcare trends and provide proactive recommendations
- Communicate drug information to clients and respond to plan-specific clinical inquiries
- Analyze and evaluate pharmacy benefit reporting and create ad-hoc reports as requested
- Build and manage strong relationships with third-parties who also service Company clients
- Certain times of year may require meeting participation, testing, claims review, or other requirements outside of standard business hours, including weekends.
- Responsible for adherence to the Company Code of Conduct including reporting of noncompliance
.The compensation plan includes a salary, ranging from $140,000- $160,000 (do/e), plus bonus, expenses, and benefits.
This position can be filled “remotely”, provided the candidate resides in close proximity to a major airport. Travel estimated not to exceed 25%
Requirements
The ideal candidate for this position has at least five (5) years of documented Account Management success in the Managed Care Industry, (with STRONG preference for the PBM market). Significant experience in client interfacing with Brokers and Consultants is critical to achieving retention/growth success
Required Qualifications:
- Doctor of Pharmacy (PharmD) degree from an accredited institution, with record of strong academic performance
- Relevant experience for at least three (3) years in pharmacy - health plan, managed care, or pharmacy benefits management (PBM) experience preferred; or completion of managed care residency
- Prior account management experience
- Proficient in Microsoft Office Suite with emphasis on Microsoft Excel
- Experience working with large datasets and analyzing raw data in Excel
- Ability to balance multiple complex projects simultaneously
- Exceptional written and verbal communication skills
- Ability to travel and present to small and large groups
Qualified candidates should send their resumes in MS Word format to: mail@phoenixhealthsearch.com
Visit: www.phoenixhealthsearch.com
Salary : $140,000 - $160,000