Billing Specialist

Role Overview (Can be for the NYC or NJ office)

This role is responsible for overseeing the end-to-end monthly billing cycle, ensuring accuracy, compliance, and timeliness of invoices. The Billing Specialist will work closely with attorneys, billing managers, collections, and accounts receivable teams to resolve billing issues, optimize workflows, and support revenue collection in a fast-paced, deadline-driven environment.

Key Responsibilities

• Manage the complete monthly billing process for over 10 attorneys, including reviewing, editing, and finalizing legal invoices.
• Prepare and distribute billings in accordance with client-specific guidelines, including electronic invoicing via LEDES formats and e-billing systems such as CMS Classic or Aderant Expert.
• Review and process complex billing arrangements, such as split-party, multi-payor, flat-fee, and task-code invoicing.
• Ensure all invoices adhere to client and internal billing policies, maintaining comprehensive documentation of billing procedures and deadlines.
• Monitor work-in-progress (WIP) and unbilled matter inventories, ensuring timely billing and identifying potential write-offs.
• Resolve billing disputes, research and respond to internal and external inquiries, and escalate issues to management as needed.
• Generate billing reports and maintain spreadsheets to support financial analysis and billing operations.
• Collaborate with collections and accounts receivable teams to address outstanding balances, unapplied cash, and credit holds.
• Assist with departmental process improvements, special projects, and provide billing coverage during team member absences.
• Maintain high accuracy levels and responsiveness, supporting all facets of the legal billing lifecycle.

Core Qualifications & Requirements

• Bachelor’s degree preferred, with 5–7 years of legal billing experience in large law firms or professional services organizations.
• Proven expertise in high-volume legal billing, especially with LEDES, e-billing platforms, and legal accounting software such as Aderant Expert or CMS Classic.
• Extensive experience with complex billing arrangements, including multi-party and flat-fee billing.
• Strong technical proficiency in Microsoft Excel, Word, and billing systems; ability to review, generate reports, and analyze financial data.
• Excellent written and verbal communication skills, capable of interacting professionally with attorneys, clients, and internal teams.
• Highly organized, detail-oriented, with excellent problem-solving and research abilities.
• Ability to work independently, prioritize multiple tasks, and meet strict deadlines in a fast-paced environment.
• Willingness to work occasional outside standard hours during peak periods.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.