Investigator

Marketing Statement

The Philadelphia Housing Authority, America's fourth largest public housing authority and leader in real estate development and property management is seeking an Investigator in the Office of Public Safety.

Under general supervision, investigates and resolves a variety of criminal, civil and internal complaints, charges and allegations regarding Philadelphia Housing Authority (PHA) clients, staff, and property to protect the integrity of the PHA Public Housing (PH) and Housing Choice Voucher (HCV) programs; performs other related duties as needed.

Qualifications

Physical demands, Activities, Environmental Conditions

Work is performed indoors and outdoors at PHA facilities and sites throughout the city of Philadelphia. Work settings may depend on their assignment or case. For example, some spend time in offices to research cases, or they work in the field/sites while doing surveillance. In addition, investigator may work outdoors or from a vehicle, in all kinds of weather, in order to obtain information. Investigators will obtain information and work with others while conducting surveillance or carrying out small or large, complex assignments. Their schedules may vary to include early mornings, nights, and weekends, especially when they conduct surveillance or contact people outside of normal business hours.

Travel required

Regular Travel throughout the City of Philadelphia

Minimum education

High School Diploma or GED equivalent.

Certifications, Clearances, and Licenses required

• A valid Commonwealth of Pennsylvania Driver's License is required.
• Training certifications in the use of the Philadelphia Crime Information Center database, the Pennsylvania Justice Network (JNET) and Commonwealth Law Enforcement Assistance Network (CLEAN) database, and the National Crime Information Center database are required.
• Act 235 Lethal Weapons Certification (PA) required.

-Candidates must possess a valid Act 235 Certification at the time of hire, or be able to obtain certification prior to beginning armed duties.

-Applicants without current certification must demonstrate eligibility and willingness to complete all Act 235 requirements, including background checks, physical/psychological evaluations, and certified training.

Minimum experience

Two (2) or more years’ of experience in law enforcement or investigations.

Alternative Qualifications

An equivalent combination of education, training, certification and experience may be considered.

Preferred Qualifications/Experience

Bachelor's degree in criminal justice, forensic science, or a related field. Preferred experience includes prior law enforcement experience, such as a few years as a patrol officer, and specialized training from a police academy.

Responsibilities

Essential functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

• Investigates a variety of criminal, civil and internal complaints regarding PHA clients, staff and property.
• Responds to complaints reported by tenants and others, and inspects PHA properties for malfunctions, component failures, and damages.
• Collects and compiles criminal and financial investigative case information; interviews complainants, witnesses, PHA staff, and PHA clients and tenants.
• Coordinates investigations and background checks with local law enforcement, community service agencies, and public utilities.
• Creates, develops, and maintains case files; collects data from Police Records Checks, Philadelphia Crime Information Center (PCIC) and National Crime Information Center (NCIC) computer systems, and other local and regional information sources.
• Prepares reports on investigations, and special projects and assignments.
• Exercises independent judgment within specific policy guidelines; evaluates PH and HCV Program housing issues, and recommends solutions.
• Stays abreast of trends and innovations in PH and HCV Program investigative issues.
• Maintains absolute confidentiality of work-related issues and PHA information; performs related duties and responsibilities as assigned.

How To Apply

All applications will be accepted through the Philadelphia Housing Authority's Jobs Board at www.pha.phila.gov.

Closing Statement

About the Philadelphia Housing Authority (PHA)

Established in 1937, and with an employment workforce of over 1,100, the Philadelphia Housing Authority is a municipal agency providing public housing services to over 76,000 residents in the city of Philadelphia, Pennsylvania.

Financial support for Authority operations and capital needs comes primarily from rent payments and subsidies provided by the U.S. Department of Housing and Urban Development (HUD). PHA is one of a very select group of housing authorities across the nation that has attained Moving to Work (MTW) status. This designation allows housing agencies the opportunity and flexibility, on a local level, to develop and implement innovative housing and self-sufficiency strategies to benefit public housing residents and Housing Choice Voucher Program (HCVP) participants.

PHA is an equal opportunity employer and makes all employment decisions on the basis of individual qualifications without regard to race, creed, color, sex, sexual orientation, gender identify, pregnancy, national origin, ethnicity or ancestry, religion, age, disability, citizenship, marital status, military or veteran status, genetic information, or any other protected characteristic

Benefits:

• Dental insurance
• Health insurance
• Loan forgiveness
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person