What are the responsibilities and job description for the Team Supervisor position at The Pharmacy Hub?
About Us
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Job Summary:
The Team Supervisor oversees daily operations of the shipping department in a fast-paced, regulated fulfillment pharmacy specializing in compounded prescriptions. This role ensures all outbound shipments are processed accurately, safely, and in compliance with state and federal pharmacy regulations, while maintaining high standards of efficiency and customer satisfaction.
Key Responsibilities:
Expected Hours: 44 hours per week
Schedule: 8-hour shifts between 24/7 production, Monday through Sunday (flexibility required)
Pay Range: $50,000 USD - $60,000 USD
Benefits:
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Job Summary:
The Team Supervisor oversees daily operations of the shipping department in a fast-paced, regulated fulfillment pharmacy specializing in compounded prescriptions. This role ensures all outbound shipments are processed accurately, safely, and in compliance with state and federal pharmacy regulations, while maintaining high standards of efficiency and customer satisfaction.
Key Responsibilities:
- Supervise shipping department staff, ensuring proper training, performance, and compliance with SOPs and pharmacy regulations.
- Coordinate and monitor daily shipping schedules for timely delivery of prescription and compounded medications.
- Oversee packaging processes to ensure product integrity, temperature control (if applicable), and patient safety.
- Work closely with pharmacy, fulfillment, and customer service teams to ensure seamless order flow and resolution of shipping issues.
- Maintain shipping logs, tracking reports, and regulatory documentation (e.g., chain of custody, temperature logs, manifests).
- Manage relationships with shipping carriers (e.g., FedEx, UPS) and negotiate service terms when necessary.
- Troubleshoot and resolve order discrepancies, delays, or damages.
- Conduct regular audits to ensure packaging materials, labels, and documentation meet quality standards.
- Monitor shipping inventory levels and reorder supplies as needed.
- Implement continuous improvement practices to streamline processes and reduce shipping errors.
- High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
- Minimum 2 years of supervisory experience managing teams of 10-15 people ir regulatory environment.
- 1 years of supervisory or team lead experience.
- Bilingual proficiency (English/Spanish).
- Familiarity with pharmacy fulfillment operations, especially compounding and regulatory standards.
- Strong understanding of shipping software, logistics platforms, and inventory systems.
- Excellent organizational, communication, and leadership skills.
- Ability to work in a regulated environment with high attention to detail.
- Hazardous Shipping Certification (DOT/IATA)
- Forklift Certification
- Warehouse or shipping facility environment, including potential exposure to cold storage areas
- Ability to concentrate on detailed tasks with a high level of accuracy
- Frequent standing, walking, and lifting up to 50 pounds
- Requires normal vision range
- Able to lift, carry, push, pull, reach, grasp, bend, climb, and stack items safely
- Competitive salary.
- Bonus program based on productivity and efficiency.
- Flexible scheduling options.
- Opportunities for growth in a rapidly expanding telepharmacy practice.
- Collaborative and innovative work environment focused on patient safety and compliance.
Expected Hours: 44 hours per week
Schedule: 8-hour shifts between 24/7 production, Monday through Sunday (flexibility required)
Pay Range: $50,000 USD - $60,000 USD
Benefits:
- 401(k) with up to 4% matching
- Medical, dental, vision and life insurance
- Paid time off
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.
- Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
- Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
- Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.
At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.
If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.
Salary : $50,000