What are the responsibilities and job description for the Assistant Branch Manager position at The Peoples State Bank?
Join Our Team as Assistant Branch Manager!
Are you passionate about developing people, delivering exceptional customer service, and helping a team succeed?
If you're a natural leader who enjoys coaching others, solving problems, and building strong customer relationships, we'd love to hear from you.
As an Assistant Branch Manager, you'll work alongside the Branch Manager to lead daily branch operations, support team development, and create an outstanding experience for our customers. This role is ideal for someone who is motivated, proactive, and looking to grow into a future Branch Manager position.
What You'll Do
Lead and Support the Team
- Partner with the Branch Manager to achieve branch performance, customer service, and sales goals.
- Help schedule, coach, train, and motivate branch team members.
- Foster a positive, collaborative work environment where employees can succeed.
- Assist with performance feedback, evaluations, and employee development.
- Participate in team meetings and support branch initiatives.
Deliver Exceptional Customer Service
- Ensure customers receive prompt, friendly, and professional service.
- Support the team in identifying customer needs and connecting them with the right banking products and services.
- Help strengthen customer relationships and promote the bank's commitment to community service.
Ensure Operational Excellence
- Monitor daily branch operations to ensure accuracy, efficiency, and compliance.
- Review teller and new account activities to promote quality and minimize errors.
- Assist with preparing reports and maintaining operational standards.
- Open and close the branch following established security procedures.
- Provide supervisory approvals and overrides in accordance with bank policies.
Be a Hands-On Leader
- Step into teller, new account, or other branch roles as needed to support daily operations.
- Manage the branch in the Branch Manager's absence.
- Help ensure the branch runs smoothly while maintaining a positive experience for both customers and employees.
We're Looking For Someone Who Is:
- A positive and supportive leader who enjoys helping others grow.
- Organized, dependable, and able to manage multiple priorities.
- Customer-focused with a passion for building relationships.
- Detail-oriented with strong problem-solving skills.
- Comfortable making decisions and remaining composed in a fast-paced environment.
- A team player who leads by example.
Qualifications
- High school diploma or GED required (or equivalent banking experience).
- One year or more of branch banking experience preferred.
- Strong verbal and written communication skills.
- Solid math and cash-handling abilities with excellent attention to detail.
- Knowledge of banking operations and regulatory requirements.
- Proficiency with Microsoft Office applications.
Why Join Us?
At our bank, we believe our people are our greatest asset. We are committed to developing future leaders, supporting career growth, and creating an environment where teamwork, integrity, and exceptional customer service come first.
If you're ready to take the next step in your banking career and help lead a team that makes a difference in our community, we'd love to meet you.
Apply today and grow your career with us!
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Physical Setting:
- Office
Application Question(s):
- Years of cash handling
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Banking: 1 year (Preferred)
Work Location: In person
Salary : $24