What are the responsibilities and job description for the Loan Operations Specialist position at The Peoples State Bank of Newton?
Peoples State Bank has been proudly serving Illinois communities since 1875. With eight locations across the state, we remain committed to our mission of being a community-focused and customer-oriented institution. Our employees are at the heart of what we do, prioritizing exceptional customer service. We are looking for a dedicated and detail-oriented individual to join our team.
Job Title: Loan Operations Specialist
Salary Range: $17.00 – $21.00 per hour
FLSA Classification: Hourly
Location: Newton, IL
Join Our Team at The Peoples State Bank!
Peoples State Bank is seeking a dependable, detail-oriented, and customer-focused Loan Operations Specialist to join our team in Newton, IL. This position plays a vital role in supporting the loan department by ensuring accurate loan processing, servicing, and reporting while delivering exceptional customer service.
If you thrive in a fast-paced environment and enjoy working both independently and as part of a team, we encourage you to apply.
Position Summary
The Loan Operations Specialist performs duties that support and enhance the overall loan operations function. This includes booking and servicing loans, maintaining accurate records, preparing reports for management, and communicating effectively with the loan department to promote efficient and accurate workflow.
Key Responsibilities
- Review and organize loan files to ensure complete documentation and compliance with bank policies and regulatory requirements
- Accurately book new loans and process loan transactions including payments, reversals, and draw requests
- Input and maintain loan information in the bank’s core system in accordance with departmental standards
- Scan and maintain loan documentation within the bank’s imaging system
- Prepare loan-related reports for management as needed
- Assist customers with loan inquiries while maintaining strict confidentiality
- Provide exceptional customer service by answering phones and assisting customers with loan-related questions or concerns
- Communicate effectively with loan officers and other departments to ensure accurate and timely processing
Qualifications & Skills
Required
- High School Diploma or equivalent
- Strong attention to detail and organizational skills
- Excellent verbal and written communication skills
- Strong customer service orientation
- Proficiency in Microsoft Office Suite
- Self-motivated with a proactive approach to problem-solving
- Ability to work rotating Saturday shifts
Preferred
- Previous banking or loan operations experience
- Experience with core banking or imaging systems
- Ability to manage multiple priorities in a fast-paced environment
Benefits:
- Free Medical and Dental Insurance for Employees
- Vision Insurance
- Paid Time Off
- Profit Sharing Plan
- 11 Paid Holidays
- Free Life Insurance & AD&D
- Free Long-Term Disability Insurance
Schedule:
- Monday to Friday
- Occasional Saturdays
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $17 - $21