What are the responsibilities and job description for the HSSP Substance Abuse Case Manager, ODR - Skyline Flats Apartments, Harvest Resid position at The People Concern?
Role: HSSP Substance Abuse Case Manager, ODR
Reports to: HSSP Director, ODR
Program: 1307-HSS MHSA
Department: Integrated Care
Location: SPA 6,7,8
Bloom (Magnolia Bloom) - 1770 Magnolia Ave, Long Beach CA 90813
Harvest Residences - 5506 South Duarte Street, Los Angeles 90058
Skyline Flats Apartments - 4604 Western Avenue, Los Angeles, CA 90062
The Harbour - 445 N Avalon Blvd., Los Angeles, CA 90744
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
The Housing Supportive Service Program (HSSP) is a specialized program that provides intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a serious mental health diagnosis. In PSH partnered with Office of Diversion and Reentry (ODR), all residents have some history of justice involvement, and many have a co-occurring substance use disorder. In partnership with the HSSP-ODR team, the Substance Abuse Case Manager performs a variety of tasks to assist clients in in their recovery from substances and in regaining control over their lives. The Substance Abuse Case Manager serves as a primary case manager, provides information and support for clients, and assists clients in gaining admission to inpatient or more intensive substance abuse treatment settings as needed. The Substance Abuse Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
Essential Duties and Responsibilities:
- Utilize harm reduction, social, environmental, and motivational, strategies to support clients, in collaboration with licensed clinicians, other counselors, case managers, and support staff.
- Conduct and document individual counseling sessions with clients at regular intervals determined by individual need.
- Provide linkage and referrals to outpatient and residential substance abuse treatment and other needed supports.
- Promote an environment that is strength based to assist clients in meeting their individual goals
- Assist clients with becoming involved in daily activities, socialization, health maintenance, sense of community and progress in recovery reflective of The People Concern's model which emphasizes consumer choice, harm reductions, and psycho-social rehabilitation.
- Work cooperatively with other members of the HSSP-ODR team, including participating in weekly staff meetings, supervision, and training.
- Document and account for time spent on client contacts and activities in client electronic health record in accordance with Department of Mental Health standards.
- Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to clients.
- Assist in crisis intervention as needed, with support from HSSP-ODR team.
Qualifications:
- High School diploma or GED
- Certification in substance abuse counseling
- Current, valid California Drivers License with an acceptable driving record and reliable vehicle
- Able to transport clients in your vehicle
- Minimum two (2) years' experience as a substance abuse counselor and/or case manager, in a licensed and/or accredited substance abuse treatment facility
- Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
- Computer literacy, including knowledge of Microsoft Word, Outlook and Excel
- Detail oriented with excellent time management, organizational, written, verbal, and computer skills
- Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision
- Able to obtain and maintain CPR/First Aid certification
Preferred Qualifications:
- Associates or Bachelors degree in related field
- Knowledge of 12-Step organizations, culture, terminology, and literature
- Certification in CAADE and/or CAADAC
- Experience leading a 12-Step Facilitation or Treatment Readiness group
- Experience in a dual-diagnosis setting
- Working knowledge of criminal justice system
- Bilingual in English/Spanish
Work Environment:
- Combination of field and office environment
- Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
- On occasion walk or drive to different local sites
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold, heat, dust, noise and odor
- May need to bend, stoop, twist, and sit throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates