What are the responsibilities and job description for the Resident Services Director position at The Peninsula Regent?
Overview
At The Peninsula Regent, you'll find more than a job. You'll find a community where residents thrive and team members are empowered to make a meaningful difference every day. As part of Pacific Retirement Services, we are committed to creating exceptional experiences while helping older adults lead fulfilling lives. We're seeking a compassionate and experienced Resident Services Director to provide strategic leadership and elevate the resident experience throughout our community.
What You'll Do
About You
If you're a compassionate leader who is passionate about enhancing the lives of older adults while building strong teams and exceptional resident experiences, we'd love to hear from you. Apply today and discover the rewarding career opportunities waiting for you at The Peninsula Regent.
At The Peninsula Regent, you'll find more than a job. You'll find a community where residents thrive and team members are empowered to make a meaningful difference every day. As part of Pacific Retirement Services, we are committed to creating exceptional experiences while helping older adults lead fulfilling lives. We're seeking a compassionate and experienced Resident Services Director to provide strategic leadership and elevate the resident experience throughout our community.
What You'll Do
- Lead the Resident Services department and promote a resident-centered culture.
- Oversee resident transitions and coordinate support for complex resident needs.
- Develop, coach, and support a high-performing Resident Services team.
- Build strong relationships with residents, families, team members, and community partners.
- Ensure operational excellence through effective communication, compliance, and accountability.
About You
- Three or more years of leadership experience in senior living, healthcare, or a related setting.
- Bachelor's degree in social work, nursing, psychology, gerontology, or a related field preferred.
- Demonstrated ability to lead teams and manage complex situations effectively.
- Strong organizational, interpersonal, and communication skills.
- Knowledge of resident services, elder care, and applicable regulations.
- Medical coverage with multiple plan options; 90% of employee premiums and 50% of dependent premiums covered
- Dental and vision coverage; 90% of employee premiums and 50% of dependent premiums covered
- Paid Time Off plus paid sick leave from the first day
- 401(k) with 4% employer match plus profit sharing
- Free onsite employee parking
If you're a compassionate leader who is passionate about enhancing the lives of older adults while building strong teams and exceptional resident experiences, we'd love to hear from you. Apply today and discover the rewarding career opportunities waiting for you at The Peninsula Regent.
Salary : $93,000 - $142,000