What are the responsibilities and job description for the Host position at The Peninsula Chicago?
Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company’s objectives and create a memorable guest experience.
- Be a part of a Five Star Five Diamond luxury brand
- Work with a busy, fast paced environment
- Exceptional health benefits package and 401(k) with company match.
- Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel.
- Perform pre-service and after-service procedures as per standards.
- Confirm reservations and large parties 2 days out.
- Handle on-the-day reservations to Peninsula standards.
- Understand and accurately follow the standard of sequence of service.
- Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
- Responsible to daily take-out orders over the phone or in person
- Responsible for cash handling
- Must have at least 2 years guest service experience
- Knowledge of Open Table or other computerized reservation system
- Some computer experience(excel/word)
- Wine knowledge
- Micros experience
- Ability to multi-task
- Impeccable grooming and excellent presentation
- Outgoing, well spoken, polite, level headed, patient, ability to smile easily and get along with different personality types
- Ability to handle high stress situations.
- 10 vacation days per year
- 9 holiday days per year
- 5 Chicago Paid Sick Leave days per year
- 5 Chicago Paid Leave days per year
- Complimentary employee meals
- Discounted parking
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
- 50% discount on spa services
- 25% discount on spa retail
- 80% company-paid medical, dental and vision coverage
- Complimentary life insurance
- Complimentary long-term disability
- Retirement plan with 5% company match
Salary : $23 - $25