Licensed Insurance Customer Service

Are you looking for a meaningful part-time career with a locally owned business that's backed by one of the most trusted national brands in America?

We're a locally owned and operated Allstate agency right here in Defiance, Ohio, and we're hiring a motivated Licensed Insurance Customer Service Professional to join our team in our Defiance office.

This is a part-time, in-office only position. We're looking for someone who can work 15–25 hours per week, Monday through Friday during regular business hours. The exact schedule and weekly hours are flexible and can be adjusted week-to-week to fit your life.

With us, you'll deliver outstanding customer service while helping grow the agency through cross-selling and building strong, long-term relationships in the Defiance community. You will use your insurance knowledge to educate customers, offer the right Allstate products, and provide trusted advice that protects families and assets.

If you're licensed, dependable, and enjoy helping people, this is a great opportunity to build a rewarding career with a strong local team that has the full support of the Allstate brand.

Salary Range: $20.00 - $25.00 per hour

Hourly Base Salary Commission

• Property & Casualty Insurance license is required.
• Strong customer service orientation with an interest in sales (previous customer service or sales experience preferred)
• Confident, self-motivated individual who works well independently
• Excellent verbal and written communication skills
• Ability to multi-task, follow through, and consistently follow up

• Provide outstanding customer service on every call, walk-in, email, and in-person interaction
• Cross-sell Allstate products to existing customers to better meet their protection needs
• Help protect customers by recommending the right Allstate coverages
• Educate customers on how to protect their families, homes, vehicles, and assets
• Serve the Defiance community by helping them prepare for life's uncertainties
• Follow up with customers to ensure they have the coverage they need and maintain positive, long-term relationships

At The Pelini Insurance Agency LLC, we are dedicated to providing our community with personalized protection and peace of mind. As a vibrant part of the Perrysburg, Ohio area, we specialize in offering tailored Allstate solutions, including auto, home, and life insurance, with a focus on building lasting relationships.

Our office culture is defined by a welcoming, energetic spirit where every team member is empowered to provide exceptional service. When you join us, you will enjoy:

• A supportive environment that prioritizes professional development and success.
• The opportunity to make a tangible, positive impact on the lives of our neighbors.
• Collaboration within a driven team committed to excellence and integrity.

If you are passionate about helping others and ready to grow your career in a dynamic insurance environment, join The Pelini Insurance Agency LLC today!