What are the responsibilities and job description for the SUPV - MOBILE CRISIS/SOCIAL SVCS position at The Pavilion Behavioral Health System?
Responsibilities:
Mobile Crisis Supervisor will provide education, training, scheduling, and ensure 24-hour coverage for the Mobile Crisis Team. Ensuring the Mobile Crisis team will work with contracted hospitals when they identify a person in a psychiatric crisis that will require additional evaluation for psychiatric services. Ensuring the purpose of providing a professional assessment and triage to assist with further recommendation of services to the most appropriate, least restrictive treatment environment. Each patient and/or family contacting or referred to The Carle Emergency Department for psychiatric services shall be assessed by a Mobile Crisis Specialist. A licensed psychiatrist or other physician oversees triage and referral decisions.
ESSENTIAL FUNCTIONS:
Education: Bachelor’s Degree, Counseling, Social Work, or closely related field
Other knowledge/skills: Basic computer knowledge; Excellent communication and assessment skills.
Salary: Starting from $26.12 to $39.18 an hour
POSITION SUMMARY:
Mobile Crisis Supervisor will provide education, training, scheduling, and ensure 24-hour coverage for the Mobile Crisis Team. Ensuring the Mobile Crisis team will work with contracted hospitals when they identify a person in a psychiatric crisis that will require additional evaluation for psychiatric services. Ensuring the purpose of providing a professional assessment and triage to assist with further recommendation of services to the most appropriate, least restrictive treatment environment. Each patient and/or family contacting or referred to The Carle Emergency Department for psychiatric services shall be assessed by a Mobile Crisis Specialist. A licensed psychiatrist or other physician oversees triage and referral decisions.
ESSENTIAL FUNCTIONS:
- Screen and assess all patients ordered for screening and assessment by the assigned Carle Emergency Department M.D. by means of a face-to-face contact.
- Respond to the ordering Carle Emergency Department via phone within 20 minutes and respond to Carle Emergency Department for screening within 60 minutes of the initial phone call.
- Upon arrival to Carle Emergency Department, sign in on a log kept for audit purposes showing response times.
- Provide triage service in a sensitive and responsive fashion.
- Complete screening and assessment, including demographic and clinical information.
- When necessary, interview the patient and/or significant others to explore alternative modes of care consistent with the least restrictive treatment model.
- Consult with assigned Carle Emergency Department M.D.
- Be responsible for completion of screening and referral paperwork/assessment report.
- Data entry.
- Locate available community resources for patients to obtain further necessary treatment.
- Complete necessary paperwork and arrange acceptance and transfer of the patient for any required psychiatric or behavioral reasons.
- Provide a copy of screening and recommendations to the Carle Emergency Department for inclusion in the patient’s medical record.
- Projects a positive image of The Pavilion by being courteous, helpful, friendly and professional in relationships with patients, and their families, visitors, co-workers and the community.
- Ensure 24-hour coverage for Mobile Crisis schedule
- Complete Mobile Crisis payroll weekly
- Provide education for Mobile Crisis Team
- Precept new team members and complete Mobile Crisis orientation checklist
- Ensure that all Mobile Crisis functions are completed prior to returning to the Intake Department.
- Report on biweekly Mobile Crisis calls and dispositions
- Collaborate with Business Development and Intake Director to identify new areas of growth.
QUALIFICATIONS:
Education: Bachelor’s Degree, Counseling, Social Work, or closely related field
Experience: Progressive experience in working in behavioral health environment required, 1 year experience preferred in crisis or assessment skills. Excellent communication and assessment skills.
Other knowledge/skills: Basic computer knowledge; Excellent communication and assessment skills.
Salary : $26 - $39