Senior Product Solutions Manager

Job Summary

The Senior Product Solutions Manager develops relationships and works closely with the assigned business leadership and peers to plan and execute systems offerings including gathering requirements, monitoring key organizational and operational measures, and providing performance visibility to business units and customers.

Primary Objectives

• Drive analysis of business needs, elicit requirements, and design IT business solutions that enable the business unit to achieve its objectives.
• Execute complex and critical analytical and business design activities and lead business unit automation projects.
• Develop and present recommendations for advanced product solutions to improve business efficiency, productivity, and enhancement of the customer experience.
• Ensure projects and initiatives are aligned with the company’s overall strategy and goals.
• Provide leadership, training, support, and subject matter expertise to team members.
  
  

Duties and Responsibilities

• Consult with business units to identify, define, analyze, and document business objectives and system needs, challenges, and requirements.
• Elicit, evaluate, and document solution requirements and scope of work.
• Design innovative technology solutions and effective project plans to enable the business unit to achieve its objectives.
• Execute complex and critical analytical and business design activities. Act as a business analyst leader in support of automation projects.
• Assist leadership with the evaluation, planning, and implementation of solutions that enable departments to partner with external clients and vendors.
• Develop and test business continuity and disaster recovery plans to account for changing business needs.
• Align projects and initiatives with the company’s overall strategy and goals.
• Collaborate with IT management to develop operational objectives and goals in alignment with overall IT strategy.
• Coach and manage work performed by Product Solutions team members as assigned; may directly supervise assigned staff.
• Other duties as assigned.
  
  

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• Bachelor’s degree in Computer Science, Finance, Logistics or a related field or equivalent combination of coursework and experience in a directly-related field required
  
  

Work Experience

• 10 years’ experience with full cycle business systems product management, including mapping business processes and implementation of major projects required
• Experience with Agile SDLC methodology required
• Experience in a supervisory or leadership role preferred
  
  

Required Knowledge, Skills and Abilities

• Fundamental understanding of database-driven applications and open tools/languages.
• Ability to create complex process flow diagrams or flowcharts that demonstrate business or system process flow.
• Ability to gather requirements effectively; document requirements and confirm observations with business owners.
• Ability to perform fit/gap analysis based on requirements.
• Ability to create detailed and thorough test plans for major initiatives.
• Proven ability to design solutions encompassing dimensional models.
• Strong proficiency in reporting and analytics tools such as Business Objects, PowerBI or Tableau
• Understanding of the company’s overall strategy and the ability to align projects to identified goals.
• Analytical skills used to evaluate, understand, and interpret data from internal and client perspectives.
• Ability to conceptualized and design new reports.
• Demonstrated superior ability to recognize and define problems, understand business and system processes, collect data, establish facts, and draw valid conclusions.
• Ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences.
• Ability to formulate and communicate questions to gather the necessary missing information to resolve a problem.
• General knowledge of databases and proficiency in SQL Queries.
• Strong interpersonal relationship skills with demonstrated ability to lead and motivate others.
• Demonstrated proficiency with Microsoft Office products at the following levels ? Visio, Excel with PowerPivot, Word, Outlook: Intermediate level of skill
  
  

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Builds High-Performing Teams Selects, organizes, and motivates colleagues to work together in a committed way to achieve a common mission and ensures a pipeline of talent for the future.
• Partners Across Boundaries Works collaboratively and effectively with colleagues throughout the company toward the common good of The Pasha Group.
• Engages & Inspires Others Leads with energy, self-confidence and understanding in ways that motivate colleagues to achieve more than they thought possible.
  
  

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly
  
  

Working Environment

This role requires work that may involve the following environmental conditions:

• Corporate office environment
  
  

Travel

30% Must be able to travel independently to U.S. locations including Hawaii.

Screening Requirements

Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.

The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 1: $160,000 - $180,000

This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment.

Annual Incentive Opportunity: 10% of eligible compensation