What are the responsibilities and job description for the Customer Service / Shipping & Print Associate position at The Parcel Centre LLC?
**Shipping & Customer Service Associate**
Small shipping, mail, and print center
We’re looking for a dependable, personable team member to help with package handling and front-counter customer service. You’ll split time between preparing shipments and assisting customers with mailing, drop-offs, and general questions.
**What you’ll do**
- Receive, sort, weigh, and prepare packages for shipment
- Help customers with mailing services, package drop-offs, and basic shipping questions
- Answer the phone and handle in-person inquiries in a friendly, accurate way
- Keep the counter and package area organized and stocked
- Support simple print-shop tasks as needed (copies, basic jobs, customer handoff)
**What we’re looking for**
- Reliable attendance and a steady, careful approach to detail
- Comfort talking with customers and staying patient during busy periods
- Ability to lift and move packages (typically up to 40–50 lbs, with help available for heavier items)
- Basic computer comfort for shipping software and point-of-sales, (will train on software)
- Prior shipping, retail, or customer-service experience is helpful but not required
Job Type: Full-time
Pay: From $18.50 per hour
Expected hours: 35.0 – 40.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $19