Distribution Center Operations Coordinator

The Distribution Center Operations Coordinator is a full-time role that provides structured coordination and administrative support to the Distribution Center Director and leadership team. This role focuses on organizing priorities, supporting communication, and ensuring consistent follow-through across daily operations.

The Operations Coordinator helps translate leadership direction into organized execution by aligning schedules, coordinating activities across teams, and maintaining visibility into key priorities and commitments. This role reduces administrative burden on leadership, allowing managers to remain focused on driving performance, managing teams, and achieving operational results.

The Operations Coordinator maintains a professional, approachable presence in the building and supports an environment that is organized, communicative, and operationally disciplined.

What you’ll do

Leadership & Operational Coordination

• Support the Distribution Center Director and leadership team by coordinating calendars, meetings, and daily priorities

• Prepare agendas, materials, and follow-up actions for leadership meetings

• Ensure follow-through on decisions, action items, and commitments made by leadership

• Support organization of competing priorities and help surface conflicts or misalignment for resolution

Daily Operations Coordination

• Support coordination of daily Distribution Center operations by aligning schedules, priorities, and resources across teams

• Help translate operational priorities into daily execution across departments

• Assist in ensuring plans are clearly communicated and executed across shifts

• Support operational flow during changing priorities, peak periods, or high-volume conditions

Communication & Cross-Functional Coordination

• Act as a coordination point between Distribution Center leadership, corporate partners, and internal teams

• Support consistent communication of priorities, updates, and expectations across functions

• Coordinate information flow across departments to ensure alignment and reduce gaps in execution

• Help ensure communication reaches all shifts and teams consistently

Operational Reporting & Visibility

• Support preparation of operational updates, summaries, and reports for leadership review

• Maintain visibility into key initiatives, priorities, and follow-through across the building

• Organize information so leadership can quickly assess status, progress, and outstanding needs

• Identify delays, risks, or breakdowns in execution and escalate to appropriate leadership

Safety Coordination & Operational Support

• Coordinate scheduling of required safety training and communicate upcoming training needs

• Track completion of required safety certifications to support operational readiness

• Support leadership visibility into training completion and gaps

• Schedule safety meetings, prepare agendas, and distribute recaps

Culture, Engagement & Employee Experience Support

• Support consistency and follow-through on efforts that contribute to an inclusive, productive, and respectful Distribution Center environment

• Coordinate and support recognition efforts, including tenure milestones and career progression moments

• Organize logistics for culture and employee experience activities aligned with operational priorities

• Assist in planning and coordination of team member events without disrupting business operations

• Support visibility and communication of key initiatives across all shifts and departments

Process Improvement Support

• Identify gaps in execution, inefficiencies, or breakdowns in processes and escalate to leadership

• Support coordination and organization of process improvement efforts

• Assist in implementing improvements through scheduling, communication, and follow-through

What Success Looks Like

• Leadership priorities are clearly organized, communicated, and executed with strong follow-through

• The Distribution Center runs with improved coordination, consistency, and operational rhythm

• Communication across teams and shifts is clear, timely, and aligned

• Administrative burden on leadership is reduced, allowing focus on performance and team leadership

• Gaps, delays, or risks are identified early and escalated appropriately

• Demonstrates flexibility and a team-first mindset by actively supporting operational needs on the floor as required, including assisting in functional departments during peak periods

Who You Are

• 1–3 years of experience in administrative, operations, or coordination roles (distribution or warehouse experience preferred)

• Organized, detail-oriented, and able to manage multiple priorities simultaneously

• Strong communicator with the ability to coordinate across different levels of the organization

• Proactive and comfortable identifying gaps and following through on execution

• Adaptable and comfortable working in a fast-paced, high-volume distribution environment

• Professional, approachable, and able to maintain appropriate confidentiality when needed

• Ability to lift up to 50 lbs, push/pull up to 100 lbs, climb ladders, and stand/walk up to 6 consecutive hours.

• Flexibility to work varied shifts, weekends, and extended hours during seasonal peaks.

• Proficiency in Microsoft Office; ability to quickly learn internal systems

• Ability to work on-site at the Distribution Center in Leominster, MA

Working Conditions

• Warehouse environment with variable temperatures

• Exposure to noise and moving equipment

Benefits

• Competitive wage

• Team member discount

• Full time benefits: Health benefits, vacation and sick time accrual, 401(k) match

TPS Group Holdings is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

The pay range on this posting reflects what the company reasonably expects to pay for this position at this location at the time of this posting.