Assisted Living Hospitality Aide

The Palm at Regency Square is a long-term care and assisted living facility that is building on the traditions of the past with a focus on the future. At the Palm at Regency Square, we believe Happy Caregivers Equal Happy Residents!

Our team enjoys great benefits and competitive wages. We strive to provide a path for personal and professional growth, a great atmosphere, and the tools to be a great employee.

Job Description:

The Hospitality Aide supports residents and care staff by providing non-clinical assistance that enhances comfort, safety, and quality of life within the assisted living community. This role focuses on customer service, meal support, housekeeping assistance, and helping maintain a clean, welcoming environment. The Hospitality Aide does provide direct hands-on care specifically permitted by state regulation and facility policy.

Resident Support

• Assist residents with non-clinical needs such as:

  • Delivering beverages, snacks, and room-temperature checks.

  • Escorting residents to dining areas or activities (no transfer assistance unless trained and approved).

  • Providing companionship, conversation, and engagement.

• Respond to resident requests promptly and communicate needs to care staff.

Dining Services

• Help set up dining rooms, including table settings and meal prep tasks.

• Serve meals, assist residents with opening packages, and ensure a pleasant dining experience.

• Clear meal trays, wipe tables, restock supplies, and maintain cleanliness in dining areas.

Housekeeping & Environment

• Assist with light housekeeping tasks such as making beds, tidying resident rooms, emptying trash, and restocking linens.

• Maintain cleanliness in common areas (lounges, hallways, activity rooms).

• Report any maintenance or safety concerns immediately.

Activity Support

• Assist activity staff by helping transport residents, distributing materials, and encouraging participation.

• Support scheduled group activities and recreational programs.

Team Support & Communication

• Relay resident concerns or changes in condition to nursing staff.

• Work collaboratively with CNAs, nurses, housekeeping, dietary, and activities departments.

• Follow facility policies and state regulations at all times.

Qualifications and Skills:

• High school diploma or GED preferred.

• Prior experience in hospitality, housekeeping, dining services, or senior living preferred but not required.

• Strong customer service and communication skills.

• Compassionate, patient, and able to work with older adults.

• Ability to follow directions, maintain confidentiality, and work effectively as part of a team.

Benefits:

• Paid Holidays

• Paid Vacation

• Health/Dental/Vision Insurance Coverage

...and so much more!

We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.