What are the responsibilities and job description for the Massage Therapist - Aspira Spa position at The Osthoff Resort?
Licensed Massage Therapist - $1500 Sign-on Bonus!
Job Description
An Aspira Spa Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.
Duties and Responsibilities
- Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service
- Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
- Effectively inform and educate our guests about specific wellness concerns
- Be flexible with your schedule, supporting the needs of the spa
- Properly care for equipment and use proper amounts of product to assist with cost controls
- Have complete knowledge and understanding of all services and products offered
- Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
- Perform prep work, properly clean and restock room as required
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention
- Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available
- Handle guests’ questions and concerns professionally and courteously
- Provide accurate, appropriate and immediate responses to all requests by guests
- Regularly attend, participate in and support training and staff meetings for the spa
- Assist in all areas of spa operation as requested by management
- Be willing to help fill in as needed to ensure guests’ needs are being met
- Maintain confidentiality of guest information and pertinent hotel data
- All other duties as assigned
Qualifications
- Must hold a WI Massage Practitioner license
- Previous experience providing a multitude of modalities in Massage Therapy a plus
- Must have excellent time management and customer service skills
- Possess the ability to work without direct supervision
- Maintain a positive attitude and contribute toward a quality work environment
- Must have great communication ability to talk with guests, recommend home care products, and ensure guests have been told about all Aspira Spa offerings and amenities
- Must be a team player-ability and willingness to help and assist your teammates when needed
- Professional, polished appearance
- Must have availability to work weekends and holidays to meet the needs of the spa
Why Work at the Osthoff Resort?
At The Osthoff Resort & Spa, we believe exceptional guest experiences start with an exceptional team. We foster a supportive, welcoming culture where employees are valued, encouraged, and empowered to grow. Team members enjoy competitive pay and a comprehensive benefits package, including paid time off, medical, dental, and vision insurance, a 401(k) with company match, resort-wide discounts, and more. Flexible scheduling and opportunities for advancement make it easy to build a rewarding career while maintaining balance. Here at The Osthoff, you're more than an employee—you’re part of a team that takes pride in creating memorable experiences for our guests.
The Osthoff Resort is an Equal Employment Opportunity Employer.
About Us
Located in the charming lakeside village of Elkhart Lake, The Osthoff Resort & Spa offers an elevated and inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, the resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Surrounded by natural beauty, rich history, and a vibrant sense of community, our team enjoys a setting that feels both inspiring and welcoming year-round. Whether you're seeking professional growth, meaningful connections, or a better quality of life, The Osthoff offers the chance to be part of a respected hospitality team dedicated to creating memorable experiences in an extraordinary location.