Bartender

Objective: Entails assisting customers in finding and encouraging to purchase required merchandise in a craft beer retail shop and tap room environment.

Part-time positions are typically 8 to 30 hours per week. Must have nighttime and weekend availability. Compensation is hourly, tips, and benefits (see below).

Requirements

• Proven working experience in customer service
• Basic understanding of beer (styles, history, brewing process)
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Cicerone certification(s) preferred
• IL BASSET certification preferred
• Customer service focus
• High school degree; college degree preferred

Responsibilities

• Greet all customers as they walk in
• Assess the customer’s needs and make any recommendations or help locate the merchandise
• Describe products accurately
• Remain knowledgeable on products offered and discuss available options
• Arrange and display merchandise properly
• Assist with monthly product inventory
• Relocate products from the new arrivals section to appropriate areas
• Interact with customers, take orders, and serve drinks
• Make and serve cocktails
• Check customer’s identification and confirm it meets legal drinking age
• Ensure high levels of customer satisfaction through excellent sales service
• Work with co-workers to ensure proper customer service
• Restock and replenish tap room and bathroom inventory and supplies
• Lift boxes, kegs, and other items
• Swap and tap new kegs with old kegs
• Comply with all food and beverage regulations

Benefits

• Free shift beer
• Invitation to paid team outings
• New Years Day, Thanksgiving Day, and Christmas Day off. Plus shortened hours on other holidays!
• Discounts on draft beer, packaged products, TOB merch, neat pours, cocktails, draft beer to-go, kegs, and on-premise family discount

Pay: $16.00 - $24.00 per hour

Work Location: In person

Salary : $16 - $24