What are the responsibilities and job description for the Front Desk Receptionist – Olson Pediatrics (Full-Time) position at The Olson Pediatric Clinic LLC?
Front Desk Receptionist – Olson Pediatrics (Full-Time)
Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service.
As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team.
Key Responsibilities:
- Greet patients professionally in person and over the phone
- Check in patients, collect co-pays, update demographics and insurance information
- Answer or refer patient questions appropriately and efficiently
- Schedule and reschedule appointments to optimize provider availability and patient satisfaction
- Notify nursing staff of patient arrivals
- Support patients by answering questions and helping ease any anxieties
- Retrieve and update patient records to ensure treatment information is available
- Maintain office inventory and update supply order sheet as needed
- Process incoming faxes
- Prepare Bright Futures Questionnaires for upcoming Well Child Checks
- Enter patient demographics, insurance, contact, and pharmacy information into the EMR system
- Scan and organize patient documents
- Assist with sorting and delivering staff mail
- Maintain and tidy the patient waiting room
- Copy forms and handouts for clinic staff
- Perform other administrative tasks as assigned by the Front Desk Supervisor
Qualifications:
- Previous experience as a medical receptionist and/or in medical billing is required
- Strong organizational and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
- Professional, compassionate, and patient-centered approach
Compensation & Benefits:
-
Salary: $18.00 – $22.00 per hour, DOE
-
Benefits: Health insurance, Paid Time Off (PTO), and 401(k)
Schedule:
- Monday – Friday, 8-hour shifts
- Although we have weekend coverage, weekend shifts may be required to cover time off/illness. Weekend hours are 8a-12:00p.
If you’re dependable, organized, and enjoy making a difference in a pediatric care setting, we’d love to meet you!
Salary : $18 - $22