What are the responsibilities and job description for the Health Systems Informatics Technician 2 position at The Ohio State University Wexner Medical Center?
- Address:
670 Ackerman RdColumbus,OH
- Job Number: R156006
- Posted Date: 8/12/2026
- Type: Full time
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Job Description
The Clinical Applications Technician provides telephone-based technical and application support for the electronic medical record (EMR) system, addressing both technical and end-user workflow issues. This role supports a diverse customer base, including medical center staff, patients utilizing application portals, and Community Connect affiliate hospitals.
The position collaborates closely with IT infrastructure, technical support, and application teams to troubleshoot and resolve Tier 1 and Tier 2 support issues. Additional responsibilities include system maintenance, operational support activities, issue documentation, and other duties as assigned to ensure the reliability and effectiveness of clinical applications.
Minimum Qualifications
High school diploma or GED and one (1) year of relevant work experience in a customer support, healthcare, information technology, or clinical applications support environment.
Our Comprehensive Employee Benefits Include:
- An array of retirement plan options, each with a generous employer contribution.
- Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
- Paid vacation and sick leave, including short and long-term disability and paid parental leave.
- Get the most out of the Public Service Loan Forgiveness program.
- And much more!
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Thank you for your interest in working at Ohio State.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
The university is an equal opportunity employer, including veterans and disability.