Print Shop Supervisor

Government of the District of Columbia

Office of the Chief Financial Officer (OCFO)

Print Shop Supervisor

$66,159.00 - $87,877.00

The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a Print Shop Supervisor (RPA Print Shop Supervisor). This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Returns Processing Administration (RPA). The incumbent is responsible for overseeing the day-to-day operations of the print production unit, and managing a team of Return Processing Assistants responsible for processing tax notices and bills for District taxpayers.

Duties include, but are not limited to:

• Planning and directing staff work
• Analyzing operations to improve efficiency and customer service
• Overseeing printing and folder/inserter equipment and ensuring proper maintenance
• Maintaining adequate inventory of printing supplies
• Developing printing specifications for contracts and requisitions
• Reviewing and approving refunds generated through the Integrated Tax System
• Ensuring proper application of District tax laws in correcting returns
• Participating in system testing
• Preparing production, statistical, and narrative reports
• Recommending schedule and workflow adjustments
• Reviewing Quality Assurance findings
• Conducting staff meetings
• Performing other related duties as assigned

Minimum Qualifications: Four (4) years of progressive experience in a print shop, production, or high-volume mail processing environment, including analyzing workflow and improving print or production operations; maintaining and troubleshooting print or production equipment; preparing or overseeing production or operational reports; and managing or maintaining related inventory. In addition, at least two (2) years of experience providing guidance, training and oversight to lower-level staff.

For initial review, please submit your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.

To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 26-AD-OTR-0011.

The OCFO offers a competitive salary and benefits package including medical, dental, and retirement.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER