Route Supervisor

Overview

Department:Private Fleet (Final Mile)

Location: Nashville, TN

Salary range: $50,900.00/year - $70,000/year

Overview

TheTransportationSupervisorisacustomer-focuseddeliveryleaderresponsibleforoverseeingdailytransportationoperationsandsupportingrouteexecutioninasmallfacilityordepartment.Thisroleworkscloselywiththeleadertoensuresafe,efficient,andhigh-qualitydeliveryservice.Thishands-onleadershiprolewilldirectandcoachdeliverydrivers,leverageperformancemetrics,safetystandards,andcustomerfeedbacktodrivecontinuousimprovementandactivelysupportbusinessgrowththroughcustomervisitsandsharingsalesleads.Mayberequiredtoperformday-to-dayactivitiessuchascovering delivery routes, delivering packages, and moving equipment/vehicles, etc.

PrimaryResponsibilities

OperationsManagement:

• Overseedailytransportationand/ordistributionoperationsfortheassignedfacilityorsatellitelocation
• Superviserouteexecution,deliveryschedules,andworkflowefficiency
• Monitorproductivity,servicelevels,andoperationalaccuracytoensureKPIsareachieved
• Providehands-on operational supportasneeded,includingreceiving,storage,orderfulfillment,loading,anddelivery
• Provide route coverage/make deliveries to customers using commercial vehicles, which requires the ability to lift up to 75lb and the ability to handle up to 200 lbs. with the use of manual pallet jack
  
  

PeopleLeadership:

• Recruit,train,anddevelopahigh-performingteamofdriversandoperationscoworkers
• Conductperformancereviewsandprovideongoingcoachingandfeedback
• Managestaffinglevelsandallocateresourcesbasedonbusinessvolumeandoperationalneeds
• Communicateeffectivelywithteammembersandpromoteanopen,collaborativeworkenvironment
  
  

Safety&Compliance:

• Promoteastrongcultureofsafetyandensurecompliancewithcompanypoliciesandregulatoryrequirements
• Conductsafetyauditsandleadongoingsafetytraininginitiatives
• Monitordriverperformance,safetymetrics,andDOTcompliancestandards
  
  

Customer&BusinessSupport:

• Buildandmaintainstrongrelationshipswithinternalteams,customers,andthird-partycarriers
• Addressserviceissuesandensureapositivecustomerexperience
• Identifypotentialbusinessopportunitiesandshareleadswiththesalesteamwhenappropriate
  
  

ContinuousImprovement:

• Evaluateprocessesandidentifyopportunitiestoimproveservice,efficiency,andcostmanagementImplementoperationalimprovementstooptimizeworkflowsandlaborutilization
• Adjuststaffing,schedules,androutingbasedonchangingbusinessneeds
  
  

Qualifications Experience

• 3 years of experiencein transportation, distribution, or operations leadership
• 2 year of commercial driving experience; package delivery preferred
• Experience managingdelivery drivers, fleet operations, or last-mile transportationpreferred.
• Demonstrated ability to coach and develop drivers through ride-alongs, safety coaching, and customer service training
• Experience usingKPIs, safety metrics, and operational datato drive performance improvements
• Previouscustomer service experience preferred
• Experience operatingpallet jacks, hand trucks, and forklifts preferred
• Experience withloading docks, desktop deliveries, and bulk deliveries preferred
• Ability and willingness tooperate a delivery vehicle or run a route when neededto support operations during peak periods or emergencies,
  
  

SpecialCertifications:

• Validdriver’slicensewithacleandrivingrecord(nomovingviolationswithinthepast36months)
• MustmeetDepartmentofTransportation(DOT)qualificationrequirements
  
  

Education

• HighSchooldiploma, equivalent; Bachelorspreferred
  
  

TechnicalCompetencies&InformationSystems:

• ExperienceusinghandheldPODdevicesortabletsfordeliverytrackingandconfirmation
• FamiliaritywithGPSroutingsystemsandscanningdevices
• BasicproficiencyinMicrosoftOffice(Excel,Word,Outlook
  
  

Skills&Abilities:

• Strongleadershipandcommunicationskills
• Self-motivatedwithateam-orientedmindset
• Comfortableinahands-on,field-basedleadershiprole
• Abilitytoleadthroughchangeandprovideconstructivecoaching
• Strongorganizational,problem-solving,anddecision-makingabilities
• Flexibleandadaptabletomeetevolvingbusinessneeds
• Ability to communicate both verbally and in writing, using the English language (English competency)
• Must be able to lift up to 75lb
• Must be able to handle individual items up to 200 lbs. with the use of manual pallet jack.
• Must able to manual and/or powered pallet jacks to transport pallets of products up to 2,500 pounds
  
  

About The ODP Corporation: The ODP Corporation is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC and ODP Business Solutions, LLC; The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The salary range for this role is $50,900.00/year to $70,000.00/year, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply:Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.