What are the responsibilities and job description for the Unarmed Protective Agent position at The North Group, Inc.?
Overview
The North Group (TNG) is a trusted global provider of security risk management solutions, known for its holistic approach to security services and advanced risk management consulting.
We are seeking a reliable and observant Unarmed Security Guard to join our team and help maintain a safe, secure environment for clients, staff, and visitors at a local medical facility. The role includes patrolling assigned areas, enforcing site rules, and responding to incidents with calm professionalism. The ideal candidate is attentive, customer-service oriented, and able to handle situations with integrity and sound judgment. This position requires strong communication skills, attention to detail, and the ability to remain alert and composed at all times.
Come join the bench of trusted, dedicated, and exceptional security professionals, where you’ll play a vital and rewarding role in safeguarding our community!
Essential Functions:
- Patrol hospital within an assigned area and monitor for any suspicious or unauthorized activities, persons, or vehicles.
- Check and secure doors, windows, gates, and other access points.
- Enforce the rules and regulations of the hospital while preventing any violations or disturbances.
- Responds to potential conflicts and utilize de-escalation techniques to resolve situations safely and professionally.
- Assist staff, patients, and visitors with any security-related issues or requests.
- Respond to any alarms, incidents, or emergencies that may occur and provide assistance or backup as needed.
- Report any incidents or issues to the supervisor and the appropriate authorities.
- Maintain a log of your activities and observations.
- Maintain your equipment in good condition and report any malfunctions or damages.
- Attend regular training and meetings to update your skills and knowledge.
- Other duties as assigned.
Minimum Qualifications:
- Valid driver’s license and reliable transportation
- CPR and first aid certification
- Knowledge of security procedures and protocols
- Knowledge of the hospital and surroundings
- Ability to use security equipment safely and effectively
- Ability to communicate clearly and professionally with staff, patients, visitors, and authorities
- Ability to observe and report any suspicious or unusual activities or situations
- Ability to make sound judgments and decisions in stressful or emergency situations
- Ability to work independently and as part of a team
- Ability to work in different shifts, including nights, weekends, and holidays
- Physical fitness and stamina to perform the duties of the job
Education & Experience
- High school diploma or equivalent
- At least two years of experience in security or law enforcement
Background Prerequisites:
Must undergo and meet company standards for background check, controlled substance testing and vaccinations.
Preferred Qualifications:
- Security license in Washington State
- Military experience
- Formal training in de-escalation tactics, conflict resolution or crisis intervention
Working Conditions and Physical Demands
- May be exposed to stressful or emergency situations involving injured, distressed, or combative individuals.
- Requires frequent interaction with staff, visitors, and the public.
- May involve exposure to biohazardous substances; strict compliance with safety and protective measures is required.
- Work schedules may include days, nights, weekends, holidays, and extended or rotating shifts depending on operational needs.
- May involve standing or walking for long periods while conducting patrols.
- May be required to respond quickly to alarms, incidents, or emergencies throughout the facility.
- Ability to stand, walk, or remain on foot for extended periods (8–12 hours).
- Must be able to lift, push, or pull up to 25–50 lbs.
- Must be able to stoop, bend, kneel, or reach as needed during inspections or incident response.
- Must be able to remain alert, focused, and responsive throughout the shift.
Schedule & Work Environment
- Part Time and Full time options
- Uniform & equipment provided
Why Join Us?
- Medical/Dental/Vision/Disability & Life Insurance
- Paid time off & holidays
- Supportive team and positive work culture
- Stable and rewarding work within a respected facility
Job Types: Full-time, Part-time
Pay: From $21.00 per hour
Work Location: In person
Salary : $21