What are the responsibilities and job description for the AI Automation & Tools Engineer position at The Norland Group?
Responsibilities:
• To support the continued development of AI automation and tooling capabilities, we are requesting the onboarding of a contractor to assist with critical tasks in Eldora, Deus/Euclid, and Elroy projects. These initiatives require ongoing automation efforts to optimize efficiency and ensure seamless system functionality. The contractor will accelerate progress in the following key areas:
• Establish a "First Level of Defense" (L1 Triage): The contractor will deploy automated gatekeeping systems to handle initial failure analysis by deploying AI agents. This includes automated setup-health checks, sideband diagnostics, and Beagle trace pre-screening, resolving routine issues before they require escalation to a full-time engineer.
• Intelligent Triage Optimization: Streamline the identification and routing of issues across our toolset. By automating the "discovery" phase of a defect, we significantly reduce the Mean Time to Resolve and improve overall testing velocity.
• Engineering Bandwidth Protection: By filtering out repetitive tasks and known setup issues through automation, we protect the core team’s bandwidth, allowing them to concentrate on high-complexity architecture and "show-stopper" project milestones.
• Scalable Productivity: Replace manual, linear triage workflows with scalable AI-driven processes. This ensures that as test volume increases for Elroy and Eldora, our triage capacity scales without requiring additional permanent headcount.
Requirements:
• Proficiency in Python and experience with hands-on experience in automation frameworks.
• Experience working with NVMe/storage firmware validation or similar hardware-software system environments.
• Hands-on experience in log analysis and trace diagnostics (e.g., Protocol Analyzers, Beagle trace).
• Strong problem-solving skills and the ability to analyze complex systems.
• Solid understanding of automated triage tools and their application in improving workflows.
Preferred Qualifications:
• Experience with AI and machine learning algorithms to enhance automation processes.
• Familiarity with additional diagnostic and debugging tools.
• Strong communication skills and ability to work collaboratively in a cross-functional team.
The Norland Group has been in operation successfully since 1996. We are a strong believer of people management, professionalism and accountability. We only make promises when we are certain we can fulfill them. Our business focuses on fulfilling the needs of commercial and government customers in administrative services, workforce mobilization, information technology, engineering, project management services.
Our Mission Statement
Our main goal is to provide career advancement opportunities to our associates. We are committed to bringing our customers exceptional support services with the highest quality, integrity, and innovation. We believe that we are the stepping stone for our associates to advance their careers and to live a better life. Everyone should have a chance to live a successful and happy life. We operate our business based on those values and we choose employees who value the same principles.
Salary : $70 - $80