What are the responsibilities and job description for the Office Coordinator position at The Next Door, Inc?
Office Coordinator - Klahre House
Worksite Location: Hood River
Work Schedule: Full-Time; 40 of hours per week; Monday – Friday; 8:00 am – 5:00 pm
Wage Range: $21.61 - $23.52 per hour
Bilingual Differential Pay: $0.50 per hour worked
Reports to: Klahre House Program Manager
Why work at The Next Door?
Because you share our vision of a supportive community where all children and families are safe, healthy, and valued. Every day, we work towards making this vision a reality, by having integrity, and by living our core values of being welcoming, just, empathetic, empowering, and flexible. If you like to work in an environment where you’ll be learning right alongside our program participants—The Next Door is the place for you!
Who are we looking for?
The Office Coordinator will support tasks unique to the department assigned. The Office Coordinator will be point of contact for visitors and community partners to Klahre House.
What you will do…
- Create a welcoming environment for visitors and clients, both in person and over the phone.
- Encourage positive community relations by personal appearance and behavior in the community.
- Be intimately acquainted with organization policy and procedures and provide guidance to fellow staff.
- Work independently, with accuracy, and in a timely manner.
- Respond to inquiries through email, voicemail, and/or administrative tickets.
- Monitor the Unify door locking system and communicate malfunctions, irregularities and maintenance with the IT Department.
- Maintain office supply inventory, provide customer service through the ticketing system and provide invoicing to the leadership for financial records.
- Document and present incident reports at the quarterly QAPI Meeting.
- Perform general clerical duties including photocopying, faxing, mailing, filing, and data entry and producing and maintaining all files for student/foster parents as well as all Klahre House Staff and Case Manager meeting notes.
- Create, maintain, and organize the file systems of both digital and physical, ensuring that stored client records are confidential and stored according to organizational policies and State regulations.
- Co-facilitate fire drills with the safety committee and co-author the Fire Drill standard operating procedure.
- Distribute client face sheets, medication updates, and placement forms to multiple distribution lists for billing, medical documentation, and state compliance records.
- Maintain accurate records and documentation in compliance with organizational policies and State regulations. Add/Remove policies into the youth orientation packet, bio parent packet and BRS/Red Books.
- Update medical and counseling staff of any impacting client changes.
- Notify Foster Parents & Case Managers of upcoming client doctor appointments via email/calendar invitations/text messages twice a week.
- Track BRS Authorizations, Medical card expirations and Client change forms for supporting the Program Manager's Quality Assurance.
- Other duties as assigned by supervisor.
Education, Experience, and Requirements…
Required:
- High School Diploma or equivalent
- Valid driver’s license with auto liability insurance
- Strong computer software skills
- Successful completion of a comprehensive background check
Preferred:
- Bilingual – English and Spanish
Benefits
- Health benefits (medical, vision, dental)
- Generous PTO (Vacation, Sick, 11 Holidays Floater Holiday)
- 401(k) – You are able to participate after 90 days, and there is a 5% company contribution after 2 years of employment.
- In-Office Dog Friendly
- Training Opportunities
- Jury Duty
- Bereavement Leave
- Employee Assistance Program
Interested?
To apply, submit a cover letter resume by email: recruitment@nextdoorinc.org.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The Next Door is an Equal Opportunity Employer, one that appreciates differences and creates opportunities for staff to interact with people who do not look like, talk like, think like, believe like, act like, or live like they do.
Pay: $21.61 - $23.52 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $24