Bicycle Technician

Summary

We are looking for skilled bike mechanics who gain joy through helping riders get the most out of their bikes!

If you are passionate about working for a company that believes in supporting the wellbeing of our planet and a positive person who is interested in learning about the ebike industry, this job is for you!

In this job you will

• Assemble and prepare bikes for sale.
• Perform a variety of service functions on new and used bicycles and electric bicycles.
• Provide one-of-a-kind customer experience through your service work and direct interaction with customers.
  
  

What we are looking for:

• Skilled bicycle mechanics and bicycle service professionals (no experience with electric bikes required; we'll train you)
• Hard workers with positive energy and a growth mindset
• Mechanics who take pride in their work and pay attention to the details
• Must be comfortable on a computer - computer savvy a big plus
  
  

You are:

• Dependable
• People-oriented
• Enjoy learning and finding solutions
• Adaptable
• Detail-oriented
• Proactive
• Positive
• Problem solver
  
  

Repair experience necessary. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties

Duties include but are not limited to:

• Apply shop standards in the assembly and repair of bikes across the full product line.
• Meet or exceed shop production standards.
• Complete paperwork accurately and fully (record parts used work performed detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location.
• Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader.
• Operate cash register as necessary.
• Report or record replacement parts inventory and supply shortages to the Manager. Maintain shop cleanliness including bench and common workspace.
• Assemble new bicycles.
• Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
• Align wheels.
• Disassemble axles to repair, adjust, and replace defective parts, using hand tools.
• Install and adjust brakes and brake pads.
• Install new tires and tubes.
• Clean and lubricate bicycle parts.
• Build wheels by cutting and threading new spokes.
• Install parts and accessories.
• Adjust components according to specifications.
• Perform basic equipment maintenance.
• Evaluate the mechanical condition of the product and estimate the cost of repairs.
• Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
• Other duties as needed/ assigned.
  
  

Requirements

Requirements include but are not limited to:

• Minimum 2 years experience preferred working as a technician/ mechanic in a bike shop.
• Previous bike assembly experience or equivalent preferred
• Interest in working in a team environment committed to providing an excellent service experience while increasing sales through service
• Strong attention to detail
• Ability to maintain open and positive relations with coworkers, partners, and customers
• Interest in developing own skills and knowledge
• Ability to periodically lift 75 pounds
  
  

Nice To Haves

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Adjustable hand wrenches
• Bench mount stands Wall mount stands
• Bike cable cutters
• Box end spanners
• Cable cutters
• Cable stretchers
• Cassette lock ring tools
• Chain checkers
• Chain cleaner brushes
• Chainring nut wrenches
• Compact scissors
• Component cleaning brushes
• Cone wrench sets
• Crank bolt wrenches
• Crank pullers
• Crown race setters
• Derailleur hanger alignment gauges
• Desktop computers
• Floor pumps
• Folding hex wrench sets
• Frame taps
• Handlebar holders
• Hex tools
• Linkage clamps
• Minipumps
• Multipurpose hammers
• Needle nose pliers
• Offset brake wrenches
• Open end wrench sets
• P-handled hex wrenches
• Pedal Powered Software Bicycle Repair Man
• Pedal wrenches
• Personal computers
• Phillips head screwdrivers
• Point of sale terminals
• Portable repair stands
• Precision spoke wrenches
• Screw type chain tools
• Shop repair stands
• Side cutter pliers
• Spoke gauges
• Sprocket removers
• Straight blade screwdrivers
• Threadless nut setters
• Three-way hex wrenches
• Tire levers
• Wall mount stands
• Web browser software
• Wheel truing stands
• Ebike diagnostic software
  
  

Benefits

• Health and Dental (for full time)
• Paid vacation (for full time)
• 401K
• Paid training opportunities
• Pre-tax commuter benefits
• Lots of room for advancement and promotion (we are growing quickly)
• Secure, non-seasonal employment
• Employee discounts on top brand bicycles and parts