What are the responsibilities and job description for the Computer Support Specialist position at The New Mexico Senate?
The New Mexico Senate is seeking to interview candidates for Computer Support Specialists for the upcoming New Mexico 2027 Legislative Session beginning in January.
NOTE: This is a seasonal job for the 58th Legislative Session (January-March), in Santa Fe, New Mexico.
Role Overview:
Computer Support Specialists will perform a variety of computer related tasks, including troubleshooting assistance and computer software repair and diagnostics. This position covers IT professionals who spend less than half their time in any one IT job function, typically including activities in client/server management, support services, and applications.
Tasks:
- Participate in the management and development of IT systems and improve the various components of computer systems and the project processes as applicable.
- Install and configure computer systems and networks and provide specialist technical advice. Monitor performance, investigate and remedy failures in computer and software systems and networks. Analyze, develop and implement IT security measures. (Active Directory, MS Admin, MS Intune)
- Learn, train, maintain, and operate legacy systems within the scope of the New Mexico Senate.
- Repair computers and ensure that they are functioning properly.
- Configure hardware and software updates.
- Participate in the preparation of documentation, inventory control, procedures, and designs for systems and equipment.
- Assist with zoom meetings and video operations in senate chamber/committee rooms.
- Assist Senators and legislative staff with possible technical difficulties that may emerge. Independently prioritize multiple customer service requests based on workflow and department priorities.
- Perform other duties as requested by the Chief Clerk.
Knowledge, Skills, Abilities and Qualifications
- Basic computer administrative knowledge for Windows.
- Experience in Active Directory, Microsoft Admin Suite, and MFA software configurations for user management are noted but not required.
- Knowledge of IOS is nice to have.
Under professional supervision as to the method of approach and requirements, perform professional computer help desk support requiring individual judgment and initiative. This position reports to the Chief Clerk of the Senate but is still expected to act with a high degree of independence such as work priorities, problem assessment and resolution, and troubleshooting and resolving critical system downtime working with the IT Senate Support staff.
Must be able to work an indefinite amount of hours
For more information and job opportunities, please refer to: https://www.nmlegis.gov/Entity/Senate/Employment
Job Type: Temporary
Pay: From $30.40 per hour
Education:
- High school or equivalent (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Santa Fe, NM 87501 (Required)
Ability to Relocate:
- Santa Fe, NM 87501: Relocate before starting work (Required)
Work Location: In person
Salary : $30