Salon Manager

Company Description

Established in 2001, The New Age Salon has built an outstanding reputation as Buffalo’s go-to destination for forward-thinking hair artistry and exceptional client care. What began as a passion for elevated hair services has grown into a recognized leader in the community—consistently raising the bar through ongoing education, advanced certifications, and the latest innovations in products, tools, techniques, and knowledge.

We’re the salon that brings the trends to Buffalo first. From expert blonding and balayage to precision cuts, hair extensions, and specialized solutions for thinning hair and curly textures, our team delivers transformative results with creativity and precision.

At the heart of everything we do is a deep commitment to sustainability and ethical practices. We partner with a curated collection of clean, conscious brands that prioritize the planet and people—using eco-friendly towels, carbon-filtered water, and ingredients free from harsh chemicals. This creates a truly safe, non-toxic environment for both our cherished clients and our talented stylists.

Step inside and you’ll immediately feel the difference: a beautiful, calming sanctuary with the sophisticated, relaxed energy of an LA boutique salon—right here in Buffalo. It’s a space designed for comfort, inspiration, and genuine connection.

Whether you’re a client seeking your next signature look or a stylist looking for a values-driven home to grow your craft, The New Age Salon offers more than great hair. We offer an elevated experience rooted in continuous growth, environmental responsibility, and community.

Salon Manager

Our Established, Ethical Hair Salon – Buffalo, NY

We are a well-known, thriving hair salon with a loyal clientele and a strong reputation for excellence. Our team is passionate about delivering outstanding client experiences while staying true to our core values: sustainability, ethical sourcing, and working exclusively with brands that share our commitment to the planet and people. We have a proven onboarding system that sets every new team member up for success, and we’re looking for the right leader to take our people operations to the next level.

The Opportunity

We’re hiring a driven, confident Salon Manager who will act as the owner’s right hand—primarily owning hiring, team development, and day-to-day leadership so the owner can focus on big-picture growth. This is not a behind-the-scenes support role. We need a natural leader who thrives on building high-performing teams, isn’t afraid to make decisions, and has the instinct to put themselves (and the salon) out there—whether that’s networking in the community, driving social media presence, or spotting opportunities to elevate the business.

If you’re a self-motivated “total boss” who leads with energy, accountability, and vision, this is your chance to run the show at a respected salon that actually walks the talk on ethics and sustainability.

Key Responsibilities

• Lead talent acquisition and team growth (your #1 priority): Recruit, interview, hire, and onboard top stylists and support staff using our established onboarding framework. Build and maintain a motivated, cohesive team that delivers exceptional service.

• Drive team management and culture: Coach, develop, and inspire the team daily. Handle scheduling, performance conversations, conflict resolution, and recognition to keep morale high and turnover low.

• Own operations and inventory: Manage stock levels, vendor relationships, and product ordering with a sharp eye for sustainability and cost efficiency.

• Handle finances with confidence: Monitor daily sales, expenses, budgets, and basic reporting. Work closely with the owner on profitability and growth targets.

• Amplify our brand through social media: Create and manage engaging content, promotions, and community outreach that showcases our ethical practices and talented team.

• Ensure smooth salon operations: Uphold our high standards for cleanliness, client experience, and ethical standards while keeping the salon running like a well-oiled machine.

What You Bring

• 2 years of proven experience in salon management, team leadership, or a similar fast-paced service environment (hiring and people development experience is a big plus).

• A natural leadership style—decisive, energetic, and unafraid to take ownership. You’re the person who steps up, speaks up, and gets results.

• Strong organizational and financial skills (you’re comfortable with numbers, scheduling tools, and basic reporting).

• Creative, proactive mindset for social media and marketing—bonus if you already love building an online presence.

• Genuine passion for sustainability and ethical business practices.

• Excellent communication and people skills—you connect easily, resolve issues quickly, and motivate others without micromanaging.

• A “get-it-done” attitude and the instinct to network and put the salon in front of new opportunities.

What We Offer

• Competitive salary performance-based bonuses tied to team growth and salon success.

• The autonomy to lead hiring and team strategy with full owner support.

• A positive, values-driven culture where sustainability and ethics aren’t just buzzwords—they’re how we operate.

• Professional development opportunities and the chance to grow with a well-established salon.

• A supportive owner who wants you to succeed and is ready to hand over the reins on people operations.

If you’re a confident, results-driven leader who’s ready to build and lead a winning team at a salon that stands for something more, we want to hear from you.

Apply with your resume and a short note telling us why you’re the boss we’ve been looking for.