Director of Clinic Operations

The Director of Clinical Operations is responsible for overseeing the day-to-day clinical operations of a high-volume neurosurgery practice. This role ensures the delivery of efficient, high-quality patient care while maintaining compliance with regulatory standards and supporting the strategic goals of the practice. The ideal candidate is a proactive leader with strong organizational, communication, and problem-solving skills.

Responsibilities:

• Recruit, train, and evaluate clinical team members including MAs, patient care coordinators, surgical schedulers, and new patient coordinators.
• Conduct regular team meetings and performance reviews.
• Address patient concerns and coordinate resolution of clinical service issues.
• Support initiatives to improve patient satisfaction and engagement.
• Serve as a liaison between clinical staff and administrative leadership.
• Generate and analyze reports on clinical productivity, patient throughput, and operational KPIs.
• Optimize patient flow, surgical scheduling, and clinic efficiency.
• Implement and monitor clinical protocols, ensuring adherence to best practices and regulatory standards.
• Collaborate with physicians, advanced practice providers, and administrative staff to streamline care delivery.

Skills & Qualifications:

• Bachelor’s degree in Healthcare Administration, or related field required.
• Minimum 7-10 years in clinical operations, with at least 3 years in a supervisory role.
• Strong leadership and interpersonal skills
• Proficiency in EMR systems and Microsoft Office Suite
• Ability to manage multiple priorities in a fast-paced environment
• Knowledge of surgical scheduling and perioperative workflows, preferred

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $75,000