What are the responsibilities and job description for the Shift Manager position at The Nest Restaurant & Bar?
Company Description
The Nest Restaurant & Bar is a hospitality establishment located at 512 State Street, Schenectady NY 12305 Known for its vibrant atmosphere, The Nest is committed to delivering excellent dining experiences and exceptional customer service. As a growing restaurant and bar, The Nest offers opportunities to work in a dynamic and team-oriented environment. The organization values dedication, teamwork, and commitment to quality service.
Role Description
This is a full-time on-site role for a Shift Manager at our Schenectady, NY location. The Shift Manager will oversee daily operations, ensure compliance with health and safety standards, and manage staff schedules and performance. They will also focus on providing exceptional customer service, addressing guest concerns, and maintaining a smooth workflow during service hours. The role includes managing inventory, monitoring financial transactions, and ensuring the team meets the organization's standards of excellence.
Qualifications
- Leadership and team management skills; ability to train, support, and motivate a team
- Customer service expertise, with strong communication and conflict resolution skills
- Operational skills, including scheduling, inventory management, and compliance with industry regulations
- Problem-solving, organizational, and multitasking capabilities in a fast-paced environment
- Familiarity with point-of-sale and financial reporting systems
- Previous experience in restaurant or hospitality management preferred
- Ability to work flexible hours, including evenings, weekends, and holidays
- A high school diploma or equivalent; additional training or certifications in hospitality management is a plus