What are the responsibilities and job description for the Supply Chain Coordinator position at The Neato Company?
Supply Chain Coordinator
ABOUT NEATO
Neato is a 2P eCommerce accelerator. We buy inventory from brands and operate as their exclusive online retailer across every major channel — Amazon, TikTok Shop, DTC, and Walmart — fulfilled from a single inventory pool. When our brands grow, we grow with them, because we own the inventory and the outcome.
ABOUT THE ROLE
We're hiring a Supply Chain Coordinator for our 3P brands, focused on inventory and production planning. You'll keep our 3P brands healthy on stock and keep the right product moving — from the build floor into Amazon's fulfillment network. That means watching inventory health across the brands, deciding which SKUs need to get built and uploaded next, turning that into a production plan the warehouse can execute, building the FBA shipments and inbound plans that ship product to Amazon, and keeping the data behind it all clean.
This is a high-volume, detail-driven, hands-on seat. You won't own the forecast or the buy — our planning tools FlowCast and demand planner handle the numbers. Your job is to interpret and action the plan: prioritize what's at risk, get it built and shipped on cadence, and keep clean numbers flowing for reporting. You're also the connective tissue on the team — the person who backs up freight when our logistics coordinator is out, and keeps coordination and transportation moving together.
WHAT YOU'LL DO
Inventory & production planning
✓ Own inventory health across the 3P brands — monitor where every brand and SKU stands, catch problems early, and keep the book healthy on stock.
✓ Prioritize what gets built and uploaded — spot at-risk / near-out-of-stock SKUs before they run dry and push them to the front of the line.
✓ Plan production with the warehouse — take the production hours each build requires, coordinate with the warehouse on incoming line hours, and finalize a schedule that fits.
✓ Run inventory-health analysis and reporting — pull the numbers on where brands and SKUs actually stand and turn them into clear, current reporting for the team.
FBA shipment & inbound execution
✓ Build the FBA shipments FlowCast calls for — across many 3P brands, on each brand's replen rhythm — the breadth job: carry a lot of brands without one slipping out of stock.
✓ Create Amazon inbound plans — that flow product into Amazon's network on cadence.
✓ Work the exceptions — when a build doesn't clear cleanly (a constraint, a data gap, an Amazon hiccup), run it down and get the shipment out.
✓ Keep Seller Central inbound clean — routing and shipment accuracy correct so shipments land without friction.
Data & coverage
✓ Keep 3P brand data current and accurate — right data in means right builds out; double-check brand data at onboarding handoff and keep it clean from there.
✓ Back up logistics on freight — cover truck scheduling and freight coordination when our logistics coordinator is out, so shipments never stall.
✓ Cross-cover a fellow coordinator — on surge and PTO, and be the bridge across coordination, the warehouse, and logistics.
HOW SUCCESS IS MEASURED
✓ In-stock health — the 3P brand book stays in stock; out-of-stocks kept to a minimum.
✓ OOS prevention — at-risk SKUs caught and actioned before they run dry.
✓ Shipments on rhythm — FBA builds and inbound plans go out on cadence across many brands; exceptions worked down fast, not left sitting.
✓ Clean Seller Central inbound — shipments land without routing friction or errors.
✓ Reporting quality — clean, current inventory-health reporting the team can trust.
✓ Reliable coverage — freight and coordination never stall when a teammate is out.
WHAT YOU BRING
✓ Supply chain / e-commerce exposure — marketplace operations, fulfillment, or planning exposure — or strong hands-on operations experience you're ready to build on (internal warehouse/production experience is a real asset here).
✓ Proven accuracy at volume — you've kept a queue or a book clean at volume — many SKUs, orders, or shipments without dropping one.
✓ Planning and analytical mindset — you can read inventory data, reason about capacity, hours, and sequence, and turn it into a prioritized plan.
✓ Comfortable in software — you pick up new tools quickly and work confidently in spreadsheets (lookups, filters, basic pivots). Our stack: FlowCast, Google Sheets, Excel, Amazon Seller Central, SKUVault (IMS), and Flow.
✓ Exception-minded problem-solver — when a SKU is at risk or a build won't clear, you dig in and resolve it rather than park it.
✓ Organized and cadence-disciplined — you work to each brand's rhythm and keep a clean queue.
✓ Clear communicator and team player — you flag blockers early and pitch in when a teammate needs cover.
NICE TO HAVE
★ Amazon Seller Central / FBA experience — inbound shipment creation, FBA replenishment, inventory management.
★ Production scheduling/capacity planning — translating demand into a build plan or line schedule.
★ Freight / logistics coordination — booking or scheduling trucks.
★ FlowCast experience — or a comparable planning/OMS tool.
★ Stronger spreadsheet or data skills
WHY YOU'LL WANT THIS
This is a growth seat with real ownership. You'll run the inventory-health and production-planning engine for our 3P brands, learn the full mechanics of keeping brands in stock on the world's biggest marketplace, and work across the whole supply chain — brands, warehouse, and freight — with a clear path toward senior coordinator and planning roles as you take on more.