Program Manager

Brief Description

Job Summary:

The Program Manager leads the professional development, retention, and engagement activities for all NBCC Foundation (NBCCF) awardees. The position actively supports all NBCCF Fellows and Scholars through the development and implementation of various engagement and educational events for current and alumni program participants. The Program Manager participates in virtual and in-person recruitment and outreach activities and in the review and selection process for all new cohorts. Additionally, the Program Manager has oversight of program activities to ensure that Fellows and Scholars meet all program requirements and deliverables.

Essential Duties and Responsibilities:

• Works closely with the NBCC Foundation Program Director to implement the Foundation's scholarship, fellowship, and capacity-building programs.
• Develops and manages the implementation of webinars, including securing high-quality presenters, supervising webinar engineering, and facilitating the live presentation of the webinars.
• Identifies best practices in developing and implementing improved and new programming and internal systems.
• Maintains a working knowledge of the NBCC Foundation's training and professional development–related policies.
• Works in partnership with the NBCC Foundation leadership team to prepare and submit reports for SAMHSA, the NBCC Board of Directors, and other stakeholders.
• Manages special projects as directed by the Program Director and other members of the leadership team.
• Manages the development of educational and professional development materials and products with the Program Director, staff, leadership, and other contracted persons.
• Works closely with Foundation leadership and the Program team to develop, articulate, and implement training and professional development–related organizational strategy for fellowship recipients.
• Works with fellowship and scholarship awardees on their Individual Fellowship/Scholarship Plans, provides feedback and training, and ensures completion of IFP/ISP goals.
• Works with the Communications Department on marketing content for webinars, other trainings, and professional development products.
• Assists with management of the NBCC Foundation's Continuing Education approvals for NBCC Foundation–hosted training, education, and events.
• Monitors and tracks project milestones and deliverables.
• Provides training, consultation, and technical assistance activities when necessary to meet organizational goals and responsibilities.
• Works with the Communications and Program teams to implement the design, production, and distribution of program materials, including, but not limited to, program implementation documents, program announcements, letters/email/social media communications, brochures, grant reports, grant proposals, and website content.
• Works with the Communications and Program staff to plan, implement, and evaluate learning events, including, but not limited to, live events, webinars, and Symposium, and to educate NCCs and the public at large about the Foundation and topics related to its priorities.
• Works with the Program team in the implementation and evaluation of Foundation awards programs, including, but not limited to, the scholarship, fellowship, and capacity-building programs.
• Participates in organization-wide planning activities as assigned.
• Participates in creating new procedures, updating existing procedures, and ensuring accuracy of the Departmental Procedure Manual.
• Participates in the development, implementation, and evaluation of the Annual Work Plan.
• Prepares reports for management as needed.
• Other duties assigned.
  
  

Required Skills/Abilities:

• Communication – Ability to listen to others, process information, and communicate effectively in oral and written formats, including knowledge of the structure and content of the English language.
• Leadership – Ability to encourage, instill trust, provide direction, and delegate responsibility. Willingness to lead, take charge, and offer opinions and direction. Ability to cultivate individual talent and successfully motivate others. Demonstrate support for innovation and changes needed to improve organizational effectiveness.
• Problem Solving/Analysis – Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to see an issue and use objective analysis and evaluation in order to form a judgment.
• Prioritization – Ability to prioritize, organize, and accomplish work in a timely manner. Ability to proactively manage and prioritize projects and activities with firm deadlines. Ability to work effectively in a team setting and independently on concurrent processes and projects to meet established goals, deadlines, and quality standards.
• Collaboration and Teamwork – Ability to work cooperatively with other individuals and make valued contributions to the outputs of others in order to assist with team or project to achieve the required outputs.
  
  

Required Education/Experience:

• Master's degree in counseling, mental health, or related field.
• 2–5 years' program implementation experience, preferably in a nonprofit environment.
• Or equivalent combination of education and experience.
  
  

Preferred Education/Experience:

• Mental or behavioral health certification or license in good standing (NCC or LCMHC preferred).
• Experience working with a range of communities and/or knowledge of mental health concerns and issues that impact these communities across the United States.
  
  

Equipment/Programs Used:

• Proficient with Microsoft Office Suite or related software.
  
  

Work Location:

• Primarily hybrid with a minimum of 2 days per week in the office.
  
  

Travel Requirements:

• Up to 5% travel.
  
  

Some of our amazing benefits include:

• Medical, dental, and vision coverage
• 401(K) retirement plan with a 6% company match
• Discretionary profit sharing of 2%
• Dependent care FSA and Medical health savings account - employer contributions
• Paid time-off programs (sick, vacation, personal, floating)
• 10 observed paid holidays
• Paid winter holiday break