Building Maintenance Team Member

The Building Maintenance Team Member maintains a keen focus on property maintenance, both front and back of the house and the exterior. The Building Maintenance Team Member has an eye for detail and is diligent in executing their duties. Must possess the ability to problem solve and address maintenance issues, demonstrating good judgement and seeking management’s assistance as needed. Has the capacity to respond to changes in departmental functions as dictated by the industry and/or company.

JOB RESPONSIBILITIES:

• Works closely with the Facilities Manager & Senior Building Engineer in creating a working environment that promotes teamwork, performance feedback, recognition, mutual respect, and Team Member satisfaction.
• Ensures efficient follow-up on all work orders submitted by property management and keeps the Facilities Manager & Senior Building Engineer informed of anticipated delays in completing the requested work.
• Assists in the preparation of annual preventative maintenance schedules to ensure all property systems and equipment are serviced and maintained properly.
• Establishes positive working relationships with all vendors, fire, and safety officials.
• Performs maintenance tasks to support the entire facility.
• Stock, track and maintain supplies and equipment.
• Plan, prioritize and assign and work by shift accounting for property volumes due to special events, promotions, and holidays.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Performs prescribed preventative maintenance on equipment.
• Reports any maintenance or safety concerns to supervisor in a timely manner.
• The ability and willingness to work in a fast-paced and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings.
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.
• Ability to keep a friendly, calm, and helpful demeanor in high stress situations and a continuously fast-paced environment.
• Must be and remain compliant with all legal or company regulations for working in the industry.
  
  
  

EDUCATION AND EXPERIENCE:

• Must be at least 21 years old with a high school diploma or general education degree (GED).
• Knowledge of the following is preferred, but not required: HVAC (Boiler and Chiller Operation), Refrigeration (Walk-in Cooler and Freezer Maintenance), Kitchen Appliance Repair, Plumbing Repair, Building Sprinkler System and Electrical
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
• Must be able to work on call shifts.
• Must be able to obtain and maintain a valid New Hampshire gaming license.
  
  
  

PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS:

The physical and mental demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to move in and around the work area throughout the entire workday.
• Must be able to stand or walk for extended periods of time.
• Must be able to repeat the same movements.
• Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment.
• Must be able to successfully communicate on a regular basis with all co- workers, vendors, and guests both in person and over the telephone.
• Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner.
• Must be able to access and interpret information on computer screens.
• Must be able to bend, stoop, crouch, kneel, twist, balance, and work the entire property; to include the ability to tolerate changes in temperature, frequent, use of maintenance supplies and materials, cleaning, and sanitizing solutions.
• Must be able to work in an environment where smoking is permitted, and it can be loud with guest chatter, overhead music, and live entertainment.
• Must be able to lift and carry up to 50 pounds and respond to visual and aural cues.
• Must possess the manual dexterity to operate a variety of cleaning equipment and tools requiring the ability to grab, grip, hold, pour, tear, cut, sort and reach.
• Requires the ability to distinguish letters or symbols and eye hand coordination.
  
  
  

Benefits & Perks – Where Hard Work Meets Reward

At The Nash Casino, we believe that when our team feels appreciated, great things happen! Our benefits are designed to support your health, happiness, and future — all while keeping the good times rolling.

• Medical, Dental, and Vision Insurance (United Healthcare)
• Flexible Spending & Dependent Care Accounts (Voya)
• Life, AD&D, and Short-Term Disability Insurance
• Voluntary Accident, Critical Illness, and Hospital Indemnity Plans
• Employee Assistance Program (EAP) with 24/7 confidential support
• Wellness Rewards Program – Earn up to $1,000 annually just for taking care of yourself!
• Regular team appreciation events, raffles, and celebrations
• Career development and advancement opportunities
• A workplace that’s all about teamwork, recognition, and having fun while doing what you love!
  
  
  

Join Our Team

We believe in celebrating success, supporting growth, and maintaining an environment where every team member feels valued. From daily recognition to career development opportunities, we’re dedicated to fostering a workplace that’s professional, inclusive, and full of energy. The Nash Casino is New Hampshire’s premier entertainment destination, offering an exciting environment where professionalism, integrity, and outstanding service come together. Our team is united by our core values:

TEAMWORK: Working together with support and trust toward a common goal.

ACCOUNTABILITY: Everything we do matters!

SERVICE: Exceeding guest and team member expectations.

INTEGRITY: Always do the right thing even when no one is looking.

Together, these values define who we are and how we create memorable experiences for every guest who walks through our doors.

The Nash Casino is an equal opportunity employer (EOE). All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.