What are the responsibilities and job description for the Community Association Manager position at The Nabo Group?
Description
Who We Are
The Nabo Group is a Property Management firm focused on HOA & Condominium Management which operates in the DC Metro Area, Colorado, Texas, Arizona, Washington, North Carolina, and Maine. We are seeking a motivated and experienced individual to manage a portfolio of communities (Condominiums & Homeowner Associations). They will have work experience in contract & financial management; working with the Board of Directors, homeowners, and vendors; balancing community needs with community budgets; performing property inspections, tracking and following up on issues; and soliciting bids for maintenance and/or renovation projects.
What You Do
The Community Association Manager effectively manages the properties within their assigned portfolio in accordance with each Association’s governing documents, Nabo's established policies and procedures, all Federal, State, and County Fair Housing Laws, the American with Disabilities Act, and all other laws pertaining to housing. This role will also support the management of financials and work to minimize delinquencies and expenses, all while providing quality service and creating value for each Association. The Community Association Manager, directly or with onsite staff, works to support and assist in the management of all aspects of day-to-day operations of the property, including accounting, tenant/owner relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc.
Requirements
Provide overall supervision of assigned communities and effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, various departments over regional offices, and within the branch office.
Who We Are
The Nabo Group is a Property Management firm focused on HOA & Condominium Management which operates in the DC Metro Area, Colorado, Texas, Arizona, Washington, North Carolina, and Maine. We are seeking a motivated and experienced individual to manage a portfolio of communities (Condominiums & Homeowner Associations). They will have work experience in contract & financial management; working with the Board of Directors, homeowners, and vendors; balancing community needs with community budgets; performing property inspections, tracking and following up on issues; and soliciting bids for maintenance and/or renovation projects.
What You Do
The Community Association Manager effectively manages the properties within their assigned portfolio in accordance with each Association’s governing documents, Nabo's established policies and procedures, all Federal, State, and County Fair Housing Laws, the American with Disabilities Act, and all other laws pertaining to housing. This role will also support the management of financials and work to minimize delinquencies and expenses, all while providing quality service and creating value for each Association. The Community Association Manager, directly or with onsite staff, works to support and assist in the management of all aspects of day-to-day operations of the property, including accounting, tenant/owner relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc.
Requirements
Provide overall supervision of assigned communities and effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, various departments over regional offices, and within the branch office.
- Supervise the operation and administration of the Association in accordance with management agreement, state statutes, and the Association's policies and procedures.
- Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
- Attend Board meetings per the management agreement and community events as needed.
- Ensure the Board of Directors is aware of legal actions involving the Association.
- Prepare Board packages according to established time frames.
- Monitor corporate and client delinquency rates and collections process for account portfolio.
- Approve all community invoices for payment.
- Review and provide accurate monthly financial reports.
- Prepare annual budgets including a review of community reserve studies and maintain all expenses within the budget.
- Maintain unit and contract files relating to the operations of the Association.
- Coordinate annual tax return filing with community CPA.
- Oversee all capital improvement and replacement projects.
- Bids projects to multiple vendors using standard RFP to provide a consistent scope of work.
- Coordinate with maintenance staff to complete work orders as well as oversee contract vendors and ensure they meet their contractual obligations.
- Perform other duties as assigned.
- Minimum 2 years of experience managing HOA's/Condos (Preferred).
- Professional customer service skills.
- Comfortable with various computer programs.
- CMCA is required to be obtained within 6 months of hire. AMS Preferred.
- Exceptional communication skills both written and verbal with a polished, professional, and friendly demeanor.
- Knowledge of communities/property/real estate and homeowner’s associations.
- Time management and time critical prioritization skills
- Flexible PTO & 13 observed holidays
- CAI Membership covered at 100%
- Comprehensive Health, Dental, Vision insurance
- 100% Employer-paid Life and AD&D Insurance
- 401(k) Plan with 4% company match and immediate vesting
- Annual professional development stipend
- And much more...