Sr. Manager, Quality Assurance

Job Description
The Senior Manager, Quality Assurance & Automation is a hybrid hands-on leadership role responsible for defining, building, and scaling a modern QA and test automation capability. This role balances deep individual contribution, strategic practice leadership, and people management.

The ideal candidate is a technically strong QA leader who can set standards, design automation frameworks, and directly contribute to complex testing initiatives, while also establishing a long-term QA strategy and leading a high-performing QA team.

This role partners closely with Engineering, Product, Architecture, DevOps, and business stakeholders to ensure quality is embedded throughout the SDLC and aligned to business outcomes.

Accountabilities
Individual Contributor – QA Engineering & Automation

• Act as a hands-on senior QA engineer, directly contributing to test design, automation, and execution for complex systems and integrations
• Design, implement, and evolve automated testing frameworks across UI, API, integration, performance, and data layers
• Establish and enforce quality gates within CI/CD pipelines, including test execution, reporting, and defect management
• Lead testing for high-risk initiatives, major platform migrations, and releases by defining test approaches, environments, and data strategies
• Evaluate and select QA tools and technologies, ensuring scalability, maintainability, and alignment with engineering standards
• Provide technical guidance and mentorship to QA engineers and developers on test automation best practices
• Drive root cause analysis for defects and quality issues, ensuring systemic fixes rather than one-off remediation

QA Practice Strategy & Standards

• Define the overall QA vision, operating model, and roadmap, shifting the organization toward a modern, automation-first, quality-engineering mindset
• Establish QA standards, methodologies, and best practices across functional, non-functional, and automated testing
• Define test coverage models, quality metrics, and KPIs that clearly measure product quality and release readiness
• Partner with Engineering and DevOps to embed quality early in the SDLC (shift-left testing)
• Create scalable approaches for test data management, environment strategy, and regression optimization
• Continuously assess and improve QA maturity, tooling, and processes to support growth and platform modernization

People Leadership & Team Management

• Lead, mentor, and develop a team of QA engineers and automation specialists
• Set clear expectations, goals, and career paths for team members, fostering accountability and continuous learning
• Conduct performance reviews, provide coaching, and identify skill gaps with targeted development plans
• Support hiring, onboarding, and team scaling to meet evolving delivery needs
• Promote a culture of ownership, collaboration, and quality accountability across engineering and product teams

Skills/Requirements
Qualifications:

• Bachelor's degree or related experience in Computer Science, Information Systems or Business Administration.
• 10 years of experience in Quality Assurance, Test Engineering, or Software Engineering with a strong QA focus
• 5 years in a senior or lead QA role with hands-on automation responsibilities
• Deep experience building and maintaining automated test frameworks (UI, API, integration)
• Strong understanding of CI/CD pipelines and integrating automated testing into modern delivery workflows
• Experience leading QA for complex, enterprise-scale platforms and integrations
• Proven ability to balance hands-on execution with strategic leadership and people management
• Experience in regulated or highly complex domains (insurance, financial services, healthcare, etc.)
• Experience supporting cloud-native platforms and SaaS applications
• Familiarity with modern test frameworks and tools (e.g., Playwright, Cypress, Selenium, REST-assured, JUnit/TestNG, Postman, etc.)
• Experience driving a transition from manual testing to automation-first quality engineering
• A scalable, automation-driven QA practice embedded across engineering teams
• Improved release quality, faster feedback cycles, and reduced production defects
• Clear QA standards, metrics, and accountability across the organization
• A high performing, engaged QA team with clear career progression

Compensation

• $125, ,000 commensurate with experience, plus bonus eligibility

Benefits
We are proud to offer a robust benefits suite that includes:

• Competitive base salary plus incentive plans for eligible team members
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
• Free basic life and AD&D, long-term disability and short-term disability insurance
• Medical, dental and vision plans to meet your unique healthcare needs
• Wellness incentives
• Generous time off program that includes personal, holiday and volunteer paid time off
• Flexible work schedules and hybrid/remote options for eligible positions
• Educational assistance

TMG

Salary : $125