Senior Account Manager

Senior Account Manager

The Murray Road Agency is seeking a Senior Account Manager to lead key client relationships and help drive strategic, integrated marketing programs across our growing roster of clients. This individual will serve as a primary point of contact for assigned accounts, connecting client goals with Murray Road’s internal teams and ensuring work is strategic, organized and executed at a high level.

The ideal candidate is strong communicator and strategic thinker who is equally comfortable leading a client meeting, developing an account plan and working alongside internal teams to move projects forward. You must be proactive, highly organized and comfortable managing multiple clients, priorities and deadlines in a fast-moving agency environment. We’re looking for someone who can build trusted client relationships, anticipate needs and opportunities, and bring both strategic thinking and strong day-to-day account management to the role.

This position is based in our Charleston, SC office. A personal passion for (or interest in) the outdoors, hunting, fishing, camping or shooting industry is a plus.

Responsibilities:

• Serve as the primary account lead and day-to-day point of contact for assigned clients.
• Develop a strong understanding of client businesses, brands, audiences, goals and priorities.
• Lead client communication, recurring meetings, planning discussions and presentations.
• Translate client goals and needs into clear strategies, priorities and actionable deliverables for internal teams.
• Work closely with Murray Road’s communications, digital, social, creative, media and other teams to coordinate integrated client programs.
• Manage multiple accounts, projects and timelines simultaneously while maintaining visibility into priorities and deliverables.
• Maintain an understanding of client agreements, budgets and commitments, and identify potential scope changes or additional opportunities.
• Proactively identify client needs, challenges and opportunities and bring forward recommendations
• Review client-facing work to ensure it aligns with strategy, objectives, scope and brand standards.
• Monitor campaign and account performance and work with internal teams to translate results into meaningful client-facing insights and recommendations.
• Support client retention and organic account growth by identifying opportunities to expand or improve Murray Road’s work.
• Support the onboarding of new clients and help establish effective account processes, communication and expectations.
• Contribute to the continued improvement of Murray Road’s account management processes and client experience.

Qualifications:

• Bachelor’s degree in marketing, communications, business, or related field, or equivalent professional experience
• 3-5 years of relevant marketing, agency, account management or client services experience.
• Proven experience managing client relationships and integrated marketing programs.
• Strong understanding of marketing strategy and the ability to connect business objectives with actionable marketing programs.
• Excellent written and verbal communication skills with confidence leading client meetings and presentations.
• Strong organization, attention to detail and time management skills.
• Ability to manage multiple accounts, projects and competing priorities simultaneously.
• Proactive and solutions-oriented with the ability to anticipate needs rather than simply react to requests.
• Comfortable working collaboratively across multiple discipline’s and internal teams.
• Comfortable reviewing performance data and translating results into actionable insights and recommendations.
• Adaptable to changing client needs and priorities and receptive to constructive feedback.
• Experience with project management platforms such as Monday.com, Asana, Trello or similar. 

About Murray Road

Murray Road is an equal opportunity employer. This position will be located in our Charleston, South Carolina office and will be in-person 100% of the time (no remote). Murray Road is a passionate and well-rounded marketing agency dedicated to the outdoor industry. If a consumer uses a product, technology or process to seek, hunt, fish, gather, cook, explore, push boundaries or for any other activity outside, we can and will market it. We also excel in retail environments both digitally and brick and mortar. We are an equal opportunity employer. Murray Road offers competitive compensation and benefits and ample opportunities for personal and professional growth. Interested applicants should send a resume, cover letter and link to any relevant work to info@murrayroadagency.com.