What are the responsibilities and job description for the Operations Manager position at The Moving Guys LLC?
Overview
We are seeking a motivated and reliable leader to join our team. The ideal candidate will possess strong customer service skills, a valid driver's license, and the ability to handle heavy lifting.
Duties
- Lead and oversee all operational activities, ensuring alignment with company goals and standards.
- Develop and implement strategic plans to optimize workflows, enhance productivity, and improve service delivery.
- Supervise team members across departments, providing guidance, mentorship, and performance evaluations to foster a high-performing workforce.
- Drive business development initiatives by identifying new market opportunities, building client relationships, and expanding service offerings.
- Oversee project management efforts from inception to completion, ensuring timely delivery within budget constraints.
- Implement process improvements by analyzing current procedures, identifying bottlenecks, and deploying innovative solutions for operational excellence.
- Coordinate sales strategies with the marketing team to meet revenue targets while maintaining exceptional customer satisfaction standards.
- Monitor compliance with safety regulations, company policies, and industry standards to maintain a secure working environment.
- Prepare detailed reports on operational performance for executive review and strategic planning sessions.
What We Are Looking For:
- Someone to represent our company well
- Customer Service Driven - Personable approach that connects with our customers and communities
- Hustler - Energetic and physically ready to tackle the unique demands residential and corporate accounts
- Reliable - Dependable and committed to your schedule
- Communicator - Skilled at explaining our services and value to customers while coordinating efficiently with team members
- Bachelor’s Degree in business, management, or another related field is preferred.
- A minimum of one year of business, management, sales, training, or other relevant experience is required. College HUNKS or moving industry experience is preferred.
- Valid Driver’s license and clean driving record.
- Demonstrate understanding and application of effective selling strategies and techniques.
- Demonstrate the ability to consistently meet and/or exceed sales goals.
- Strong team player who works productively with a wide range of people and personalities
- Ability to analyze and solve problems effectively.
Qualifications & Requirements
- You have a great attitude, are reliable, and hardworking.
- You’re 21 years of age (required for insurance purposes)
- A valid driver's license and good driving record (past 3 years)
- The physical stamina to lift/carry 75 pounds repeatedly.
- Willingness to consent to participate in a background check
- Previous experience in general labor, customer service and/or sales is a plus, but isn’t required - we train happy, hardworking individuals.
- We offer paid sick time, 401K, and Profit Sharing.
Skills
- Proven management experience with a strong track record of leading diverse teams effectively.
- Strategic planning skills with the ability to translate vision into actionable objectives.
- Exceptional leadership qualities that inspire motivation, accountability, and collaboration among staff.
- Expertise in profit & loss management to analyze financial statements and implement corrective actions when necessary.
- Supervising experience in fast-paced environments with a focus on process optimization.
- Business development acumen to identify growth opportunities and expand organizational reach.
- Project management proficiency with the ability to coordinate multiple initiatives simultaneously while meeting deadlines.
- Strong process improvement skills to streamline operations through innovative problem-solving techniques.
- Sales experience with a focus on building customer relationships and achieving revenue goals. Join us as an Operations Manager where your energetic leadership will shape the future of our organization! We value proactive individuals who thrive on challenges and are eager to make a difference through strategic oversight and operational excellence.
Pay: $58,708.97 - $70,703.27 per year
Work Location: In person
Salary : $58,709 - $70,703
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