What are the responsibilities and job description for the Front Desk Administrator position at The Motivational Edge?
Join The Motivational Edge!
The Motivational Edge is seeking a warm, organized, and mission-driven Front Desk Administrator to become the welcoming face of our Miami Campus. This is much more than a traditional front desk position, it's an opportunity to help create a safe, inspiring, and supportive environment where young people, families, community partners, and staff feel valued from the moment they walk through our doors.
If you love working with people, thrive in a fast-paced environment, and want your work to make a meaningful difference in the lives of children and families, we'd love to meet you.
About The Motivational Edge
For more than 18 years, The Motivational Edge has empowered thousands of young people through arts, education, mentorship, and career development. Our Miami Campus serves youth and families from across the community, providing life-changing opportunities that help students discover their talents, build confidence, and create brighter futures.
Key Responsibilities
- Serve as the first point of contact for students, families, partners, donors, and visitors, creating a welcoming and professional atmosphere.
- Answer and direct incoming phone calls while providing outstanding customer service.
- Check students and visitors in and out while maintaining accurate visitor and attendance records.
- Assist with student enrollment paperwork, family communications, and general office support.
- Maintain calendars, schedule meetings, and coordinate appointments for leadership and program staff.
- Receive and distribute mail, deliveries, and incoming correspondence.
- Keep the reception area clean, organized, and inviting.
- Maintain office supplies and assist with day-to-day campus operations.
- Support administrative projects, data entry, document preparation, filing, and record management.
- Communicate professionally with schools, community partners, vendors, and stakeholders.
- Help ensure the Miami Campus operates efficiently while supporting a positive culture for staff and youth.
Qualifications
- Previous experience in an administrative, receptionist, front desk, or office support role preferred.
- Outstanding communication and interpersonal skills.
- Strong organizational skills with the ability to prioritize multiple tasks.
- Comfortable using Microsoft Office (Word, Excel, Outlook) and other office technology.
- Ability to maintain confidentiality and professionalism.
- Strong attention to detail and excellent follow-through.
- Bilingual (English/Spanish) is strongly preferred.
- Experience working with youth, schools, nonprofits, or community organizations is a plus.
What We're Looking For
The ideal candidate is someone who:
- Loves serving people and making others feel welcome.
- Brings positive energy and professionalism every day.
- Is dependable, proactive, and solution-oriented.
- Enjoys working as part of a collaborative team.
- Believes every young person deserves the opportunity to succeed.
- Wants to be part of an organization that's changing lives every day.
Why Join The Motivational Edge?
At The Motivational Edge, you're not just accepting a job; you'll become part of a passionate team dedicated to transforming the lives of young people through creativity, mentorship, education, and opportunity. Every conversation, every smile, and every interaction helps create a place where youth and families feel supported, encouraged, and inspired.
If you're looking for a career with purpose, we'd love to hear from you.
Pay: $19.00 - $23.00 per hour
Work Location: In person
Salary : $19 - $23